Financial Center Manager: Growth & Customer Excellence

Northwest; Pennsylvania; On-site; USD 65,000 - 95,000; Full time

Job summary

Northwest Bank is seeking a Financial Center Manager in Coudersport, PA to oversee daily operations, drive sales, and mentor a high-performing team. You will manage customer service excellence, risk controls, and staff development while upholding bank policies and regulatory standards.

The role emphasizes leadership, operational efficiency, and community engagement within a customer-centric culture at a busy financial center in rural Pennsylvania.

Qualifications

• Experience leading retail or banking teams.
• Knowledge of financial center operations and compliance requirements.
• Strong communication and coaching abilities.

Responsibilities

• Oversee daily financial center operations and service quality.
• Achieve sales targets for banking products and services.
• Develop and coach staff to meet performance goals.
• Ensure compliance with regulatory policies and internal controls.

Skills

Sales leadership

People management

Regulatory compliance

Customer service

Risk management

Banking knowledge

Communication skills

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Northwest Bank is seeking a Financial Center Manager in Coudersport, PA to oversee daily operations, drive sales, and mentor a high-performing team. You will manage customer service excellence, risk controls, and staff development while upholding bank policies and regulatory standards.

The role emphasizes leadership, operational efficiency, and community engagement within a customer-centric culture at a busy financial center in rural Pennsylvania.