Financial Center Manager Associate

Fifth Third Bank; Miramar (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading bank seeks a Financial Center Manager Associate to enhance customer relationships and lead a team. The role includes a comprehensive onboarding program and focuses on consultative sales strategies. Candidates should possess strong communication and leadership skills.

Qualifications

• College degree or two+ years of leadership experience in a sales environment.
• Professional communication skills in verbal and written forms.

Responsibilities

• Complete onboarding activities, including Consultative Selling Skills Certification.
• Deepen customer relationships by providing a memorable experience.
• Develop skills in the consultative sales process.

Skills

Professional communication

Sales activities

Business acumen

Decision-making

Education

College degree

Leadership experience

Job description

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Financial Center Manager will participate in a comprehensive, customized onboarding and education program, including rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. This program is designed to prepare successful candidates for a Financial Center Manager role. Upon successful completion, the FCMA will be placed in a Financial Center.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Complete the FCMA roadmap and all onboarding activities, including a Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Maintain knowledge of Fifth Third's products, services, processes, and resources to guide and lead the team effectively.
• Develop skills in the consultative sales process to identify customer needs and recommend appropriate solutions.
• Create and implement an integrated book of business strategy, ensuring all customers receive a Financial Needs Assessment (FNA) and are supported by the appropriate banker.
• Learn to source, develop, coach, and lead a team that embodies our Core Values and business strategies.
• Cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in community-beneficial activities.
• Adhere to the Bancorp Code of Business Conduct and Ethics, modeling ethical behavior.
• Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Assist in providing timely, constructive feedback to employees, support their development, recognize achievements, and create growth opportunities.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• College degree or two+ years of leadership experience in a sales environment.
• Professional communication skills in verbal and written forms.
• Ability to analyze credit and financial information.
• Proven ability to execute and coach sales activities.
• Strong business acumen.
• Sound decision-making skills.
• This role requires S.A.F.E. Act registration through NMLS at employment start.

WORKING CONDITIONS:

• Standard office environment.
• Extended screen time.
• Periodic travel within the Bancorp footprint for meetings and training.

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Position: Financial Center Manager Associate

Location: Miramar, Florida 33025

Fifth Third Bank is committed to an inclusive culture and equal employment opportunity for all, regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military or veteran status, or other protected status.