Financial Center Leader: Growth & Service Excellence

Ubmich; Hastings (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Union Bank is seeking a Financial Center Manager to oversee a branch’s operations, sales and service excellence in Hastings, MI. You will lead a team to deliver consultative sales, build strong customer relationships and ensure operational integrity in accordance with regulatory and bank policies.

You will drive growth by developing deposits, loan activity and fee-based products while fostering community engagement and collaboration with business partners.

Qualifications

• Experience leading a branch or team in a financial services environment.
• Ability to drive growth through deposits, loans and fee-based products.
• Proven track record of delivering exceptional customer service and relationship management.

Responsibilities

• Lead and coach branch team to deliver consultative sales discussions and exceptional service.
• Manage high-value consumer and business relationships; refer customers to meet needs.
• Oversee deposits and loan portfolios; promote growth through new business.
• Ensure compliance with applicable laws, policies, and audit requirements.

Skills

Sales

Leadership

Customer service

Consultative selling

Mentoring/coaching

Job description

Union Bank is seeking a Financial Center Manager to oversee a branch’s operations, sales and service excellence in Hastings, MI. You will lead a team to deliver consultative sales, build strong customer relationships and ensure operational integrity in accordance with regulatory and bank policies.

You will drive growth by developing deposits, loan activity and fee-based products while fostering community engagement and collaboration with business partners.