Financial Center Leader: Growth & Client Experience

Hancock Whitney Corp.; Louisiana; On-site; USD 70,000 - 100,000; Full time

Job summary

Hancock Whitney Corp. is seeking a dynamic Banking Center Manager to lead sales, service, and operations across multiple financial centers in Louisiana. You will hire, train, and develop associates, drive client growth, manage P&L, and uphold risk and compliance standards.

The role emphasizes leadership, strategic planning, and a client-focused culture, with weekend/evening availability as needed and travel to centers within the region.

Qualifications

• Excellent communication, client service, and interpersonal skills.
• Strong analytical skills, including P&L and financial statement interpretation.
• Ability to manage competing priorities and lead under pressure in a dynamic retail banking environment.
• Adaptability, flexibility, and willingness to work financial center hours, including weekends and some evenings.

Responsibilities

• Hire, train, develop, and motivate associates across one or more financial centers, fostering a high-performing, client-focused team.
• Conduct performance reviews, provide coaching and counseling, and build succession-ready talent.
• Promote a culture of service excellence and consistently deliver an exceptional Client experience.
• Set strategic objectives for centers and associates, monitor performance, and drive results through structured coaching and performance management.

Skills

Communication skills

Client service

Interpersonal skills

Leadership

Analytical skills

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Hancock Whitney Corp. is seeking a dynamic Banking Center Manager to lead sales, service, and operations across multiple financial centers in Louisiana. You will hire, train, and develop associates, drive client growth, manage P&L, and uphold risk and compliance standards.

The role emphasizes leadership, strategic planning, and a client-focused culture, with weekend/evening availability as needed and travel to centers within the region.