Financial Center Advisor | Growth & Digital Banking

Hancock Whitney; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Hancock Whitney in Austin, TX is seeking a dynamic Financial Center Sales Associate to build lasting client relationships and promote banking solutions. You will engage clients with consultative conversations and tailor financial products to meet goals.

Responsibilities include educating customers on digital banking tools, processing routine transactions, and collaborating with mortgage, business banking, and investments teams to expand the client base.

Qualifications

• High school diploma or GED is required; bachelor's degree preferred.
• 1+ year in sales, client service, or retail; banking experience preferred.
• Demonstrated ability to grow client relationships and navigate banking systems.
• NMLS registration under SAFE Act required with background check.

Responsibilities

• Build and manage client relationships through proactive outreach and consultative conversations.
• Educate clients on digital banking options to ensure 24/7 access.
• Process routine financial center transactions accurately (deposits, withdrawals, loan payments).
• Serve as trusted advisor, referring clients to internal partners when needed.
• Maintain risk and compliance standards and support community outreach.

Skills

Sales and client relations

Digital banking tools

Navigating banking systems

NMLS registration

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Cash handling systems

Job description

Hancock Whitney in Austin, TX is seeking a dynamic Financial Center Sales Associate to build lasting client relationships and promote banking solutions. You will engage clients with consultative conversations and tailor financial products to meet goals.

Responsibilities include educating customers on digital banking tools, processing routine transactions, and collaborating with mortgage, business banking, and investments teams to expand the client base.