Financial Assistance Advisor - Part Time

Rutgers University; The Ironbound (NJ); On-site; USD 30,000 - 31,000; Part time

Job summary

Rutgers University Behavioral Health Care (UBHC) in Newark, NJ is seeking a part-time Financial Assistance Advisor for the Outpatient Services – Newark. You will register patients, collect demographic and financial data, verify insurance and forward packages to Clinical Records to complete medical folders.

The position is on-site, 20 hours per week, with day shifts. Requires two to three years of clerical experience, including medical billing or insurance activities.

Qualifications

• Two to three years of progressively more responsible clerical experience, one year of which must have been in a physician’s office, hospital billing office or insurance company which involved billing and collection or medical insurance activities.
• Prior experience functioning in a computerized environment.
• Familiarity with medical terminology.

Responsibilities

• Interviews the patient and/or relatives and assists in completing all required registration forms.
• Obtains demographic and financial information prior to treatment.
• Obtains copies of insurance cards and identification prior to treatment.
• Reviews patient insurance information that was verified prior to patients’ appointment.
• Enters completed insurance data into revenue cycle system.
• Completes requirement tracking when a client is initially registered and/or routinely updated.

Education

Clerical experience

Medical billing/insurance experience

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Job Category

Staff & Executive - Finance/Accounting/Purchasing

Department

UBHC - PH Child & Adolescent

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking a part-time Financial Assistance Advisor for the Outpatient Services – Newark within Rutgers University Behavioral Health Care. The primary purpose of the part-time Financial Assistance Advisor is to be responsible for the registration process for the UBHC Outpatient Programs. Among the key duties of this position are the following:

• Interviews the patient and/or relatives and assists in the completing all required registration forms.
• Obtains necessary demographic and financial information prior to treatment.
• Obtains copies of the customer’s insurance cards and identification prior to treatment.
• Reviews patient insurance information that was verified prior to patients’ appointment.
• Forwards patients’ registration packages to Clinical Records to achieve a complete Medical Records folder.
• Reviews the online Medicaid site for patients without health insurance benefits (self-pay patients) to determine if the patient has qualified for Medicaid coverage.
• Enters completed insurance data into revenue cycle system.
• Completes requirement tracking when a client is initially registered and/or routinely updated.

FLSA

Nonexempt

Grade

192

Salary Details

Minimum Salary 29.670

Mid Range Salary 30.170

Maximum Salary 31.080

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Part Time

Working Hours

20 hours per week Monday through Friday

Standard Hours

35.00

Daily Work Shift

Day

Work Arrangement

This position requires a fully on-site work arrangement.

Union Description

Teamsters 97

Payroll Designation

PeopleSoft

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

PERS

Qualifications

Minimum Education and Experience

• Two (2) to three (3) years of progressively more responsible clerical experience, one (1) year of which must have been in a physician’s office, hospital billing office or insurance company which involved billing and collection or medical insurance activities.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Prior experience functioning in a computerized environment.

Preferred Qualifications

• Familiarity with medical terminology.

Physical Demands and Work Environment

PHYSICAL DEMANDS : Position requires standing under 1/3 of the time, walking to under 1/3 of the time, sitting to over 2/3 of the time, use of hands to finger, handle, or feel over 2/3 of the time, reach with hands and arms under 1/3 of the time, talk or hear over 2/3 of the time. Requires lifting up to 10 pounds under 1/3 of the time. Special vision requirements of close vision ( clear vision at 20 inches or less), distance vision ( clear vision at 20 feet or more) and ability to adjust focus ( ability to adjust the eye to bring an object into sharp focus).

WORK ENVIRONMENT : Moderate noise (examples: business office with computers and printers, light traffic). Exposure to fumes or airborne particles under 1/3 of the time and toxic or caustic chemicals under 1/3 of the time.

Posting Number

26ST1001

Regional Campus

Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus

Newark (RBHS)

City

Newark

State

NJ

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have at least two (2) to three (3) years of progressively more responsible clerical experience, one (1) year of which must have been in a physician’s office,hospital billing office or insurance company which involved billing and collection or medical insurance activities?
  • Yes
  • No
• * Do you have prior experience functioning in a computerized environment?
  • Yes
  • No

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application

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