Financial Assistance Advisor
Rutgers University
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Job summary
Rutgers University, The State University of New Jersey, is seeking a Financial Assistance Advisor for the Newark Outpatient Services within Rutgers University Behavioral Health Care. You will handle patient registrations, determine charity care eligibility, process insurance data, and maintain accurate intake records in a fast-paced, on-site setting.
This role supports revenue cycle operations across UBHC, with standard 35-hour weeks and a fully on-site work arrangement.
Qualifications
- Two to three years of progressively more responsible clerical experience, one year in a physician’s office, hospital billing office or insurance company involving billing and collection.
Responsibilities
- Interviews and registers patients into the revenue cycle system.
- Forwards patients’ registration packages to Clinical Records to achieve a complete Medical Records folder.
- Determines customer’s eligibility for the Charity Care program as set forth by NJ Department of Health N.J.A.C. 8:31B-4.37 and UBHC policy.
- Enters completed insurance data into revenue cycle system.
- Completes requirement tracking when a client is initially registered and/or routinely updated.
- Documents the type of registration, client’s benefits information, HIPAA restriction and action taken on the account.
- Accesses, prints and prepares the daily Intake report and IPMS report and IPMS .
Skills
Job description
Rutgers University Behavioral Health Care ( UBHC ), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.
UBHC , one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.
In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Rutgers, The State University of New Jersey, is seeking a Financial Assistance Advisor for the Newark Outpatient Services within Rutgers University Behavioral Health Care. Under the direction of the Office Manager and/or the Supervising Program Assistant, is responsible for the registration process for the UBHC Ambulatory Programs.
- Interviews and registers patients into the revenue cycle system.
- Forwards patients’ registration packages to Clinical Records to achieve a complete Medical Records folder.
- Determines customer’s eligibility for the Charity Care program as set forth by NJ Department of Health N.J.A.C. 8:31B-4.37 and UBHC policy.
- Enters completed insurance data into revenue cycle system.
- Completes requirement tracking when a client is initially registered and/or routinely updated.
- Documents the type of registration, client’s benefits information, HIPAA restriction and action taken on the account.
- Accesses, prints and prepares the daily Intake report and IC that identifies patients with scheduled appointment: IPMS report and IPMS .
Nonexempt
192
Minimum Salary 29.670
Mid Range Salary 30.170
Maximum Salary 31.080
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Full Time
Standard Hours 35.00
Day
This position requires a fully on-site work arrangement.
Teamsters 97
PeopleSoft
Staff - 12 month
PERS
Minimum Education and Experience
- Two (2) to three (3) years of progressively more responsible clerical experience, one (1) year of which must have been in a physician’s office, hospital billing office or insurance company which involved billing and collection or medical insurance activities.
Required Knowledge, Skills, and Abilities
- Prior experience functioning in a computerized environment.
- Familiarity with medical terminology.
- Position requires standing under 1/3 of the time, walking to under 1/3 of the time, sitting to over 2/3 of the time, use of hands to finger, handle, or feel over 2/3 of the time, reach with hands and arms under 1/3 of the time, talk or hear over 2/3 of the time.
- Requires lifting up to 10 pounds under 1/3 of the time.
- Special vision requirements of close vision ( clear vision at 20 inches or less), distance vision ( clear vision at 20 feet or more) and ability to adjust focus ( ability to adjust the eye to bring an object into sharp focus)
- Moderate noise (examples: business office with computers and printers, light traffic).
- Exposure to fumes or airborne particles under 1/3 of the time and toxic or caustic chemicals under 1/3 of the time.
Posting Number 26ST0737
Posting Open Date
Special Instructions to Applicants
Rutgers Biomedical and Health Sciences (RBHS)
Newark (RBHS)
Newark
NJ
Financial Assistance Advisor
Staff & Executive - Healthcare - Administrative Services
UBHC - Outpatient Newark
Rutgers University Behavioral Health Care ( UBHC ), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC , one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Rutgers, The State University of New Jersey, is seeking a Financial Assistance Advisor for the Newark Outpatient Services within Rutgers University Behavioral Health Care. Under the direction of the Office Manager and/or the Supervising Program Assistant, is responsible for the registration process for the UBHC Ambulatory Programs.
- Interviews and registers patients into the revenue cycle system.
- Forwards patients’ registration packages to Clinical Records to achieve a complete Medical Records folder.
- Determines customer’s eligibility for the Charity Care program as set forth by NJ Department of Health N.J.A.C. 8:31B-4.37 and UBHC policy.
- Enters completed insurance data into revenue cycle system.
- Completes requirement tracking when a client is initially registered and/or routinely updated.
- Documents the type of registration, client’s benefits information, HIPAA restriction and action taken on the account.
- Accesses, prints and prepares the daily Intake report and IC that identifies patients with scheduled appointment: IPMS report and IPMS .
FLSA
Nonexempt
192
Minimum Salary 29.670
Mid Range Salary 30.170
Maximum Salary 31.080
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Full Time
Standard Hours 35.00
Day
This position requires a fully on-site work arrangement.
Teamsters 97
PeopleSoft
Staff - 12 month
PERS
Required fields are indicated with an asterisk (*).
- * Do you have two (2) to three (3) years of progressively more responsible clerical experience, one (1) year of which must have been in a physician’s office, hospital billing office or insurance company which involved billing and collection or medical insurance activities?
- Yes
- No
- Resume/CV
- Cover Letter/Letter of Application
- Certifications/Licenses
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu .
Rutgers University participates in the E-Verify program as required by law. Learn more about the E-Verify program .
For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or ROCS@hr.rutgers.edu .
To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here .
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