Financial Aid Technician

Central New Mexico Community College; New Mexico; On-site; USD 25,000 - 31,000; Full time

Job summary

Central New Mexico Community College is seeking a Financial Aid Technician to help students and families navigate the financial aid process, explain programs, assist with applications, verify eligibility, and ensure compliance with federal and state regulations.

The role maintains accurate records, processes awards, answers questions in person, by phone, and by email, and supports enrollment management with various tasks.

Qualifications

• High School Diploma or equivalent.
• Two years related experience.
• Higher degree may be considered.

Responsibilities

• Performs and coordinates daily activities of assigned financial programs with staff and outside agencies to ensure compliance with applicable regulations and institutional policies.
• Reviews and processes student scholarship applications and supporting documentation for participation in financial aid programs and monitors scholarship deadlines and ensures availability of scholarship applications.
• Ensures applications comply with federal and state regulations and institutional policies.
• Evaluates student academic records for satisfactory progress to determine continuing eligibility for financial aid programs and reviews and approves continued eligibility for financial aid programs and applications for financial aid deferments.
• Utilizes student funds management system for entering, auditing and accessing data.
• Assists with other processes within Enrollment Management and Student Success.
• Serves as an operational resource to other staff and students and provides information, in person, on the telephone, and email to students, prospective students, and families about student financial aid.
• Ensures compliance with all Title IV regulations regarding aid eligibility.
• Assists with workshops and/or presentations to students, parents, and other parties on financial aid information.
• Completes mandatory training on compliance on federal, state, and college requirements
• Audits accuracy of detailed data and information and detect data errors.
• Employees are required to comply with safety regulations, procedures, protocols, OSHA standards, and wear personal protective gear if required.
• Performs other related duties as assigned.

Education

High School Diploma or equivalent

Higher degree may be considered

Job description

Position Summary

The Financial Aid Technician is responsible for assisting students and families in navigating the financial aid process. This position provides information on available financial aid programs, assists with completing application forms, verifies eligibility, and ensures compliance with federal and state regulations. The technician maintains accurate records, processes financial aid awards, and provides ongoing support and guidance to students regarding their financial aid options and responsibilities.

Compensation

$18.22 - $22.79

Compensation Type

Hourly

Employment Type

Regular

Duties & Responsibilities

• Performs and coordinates daily activities of assigned financial programs with staff and outside agencies to ensure compliance with applicable regulations and institutional policies.
• Reviews and processes student scholarship applications and supporting documentation for participation in financial aid programs and monitors scholarship deadlines and ensures availability of scholarship applications.
• Ensures applications comply with federal and state regulations and institutional policies.
• Evaluates student academic records for satisfactory progress to determine continuing eligibility for financial aid programs and reviews and approves continued eligibility for financial aid programs and applications for financial aid deferments.
• Utilizes student funds management system for entering, auditing and accessing data.
• Assists with other processes within Enrollment Management and Student Success.
• Serves as an operational resource to other staff and students and provides information, in person, on the telephone, and email to students, prospective students, and families about student financial aid.
• Ensures compliance with all Title IV regulations regarding aid eligibility.
• Assists with workshops and/or presentations to students, parents, and other parties on financial aid information.
• Completes mandatory training on compliance on federal, state, and college requirements
• Audits accuracy of detailed data and information and detect data errors.
• Employees are required to comply with safety regulations, procedures, protocols, OSHA standards, and wear personal protective gear if required.
• Performs other related duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent AND Two (2) years related experience
• Higher degree may be considered
• Best Consideration date: 10/30/2026

EEO Statement

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.