Financial Aid Technician

PeopleAdmin, Inc.; Las Vegas (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

New Mexico Highlands University seeks a Records Imaging Clerk to manage imaging of all student files and update the Financial Aid BANNER module to ensure smooth processing. This role is based at the Las Vegas, NM campus and is listed as Full Time/Part Time (Full Time).

Responsibilities include cataloging, imaging, and filing, supporting advisors with document updates, maintaining the financial aid activity database, and assisting students with missing documents.

Qualifications

• High School Diploma or GED required.
• Two years of related experience.
• Experience in imaging/filing preferred.

Responsibilities

• Catalog, image, and file student records.
• Support advisors by updating system information.
• Maintain financial aid activity database.
• Verify that financial aid forms are current.
• Monitor financial aid email account.
• Assist students and families with missing documents.
• Monitor the financial aid website for up-to-date information.
• Assist in resolving student inquiries.
• Perform other duties as assigned.

Skills

Customer service

Computer skills

Communication skills

Education

High School Diploma or GED

Job description

Position Information

Position: Full Time/Part Time (Full Time)

Job Type

Regular

Position Summary

Responsible for management of imaging of all student files and updating documents on the Financial Aid BANNER module to ensure efficient work flow of processing.

Duties and Responsibilities

• Performs all cataloging, imaging, or filing processes necessary to maintain the student file database.
• Provide support to advisors by reviewing and updating system information of incoming student documentation.
• Maintain financial aid activity database and prepare documentation for imaging/filing.
• Review and verify that all financial aid forms are current and are readily available to students.
• Assist in regular monitoring of the financial aid email account.
• Assists students and/or families to follow up on missing documents needed to complete the student files.
• Monitor the financial aid website to assure the information is up to date and relevant.
• Assist in the resolution of student inquiries and problem solving.
• Perform other duties as assigned.

Required Qualifications

• High School Diploma or GED.
• Two (2) years experience directly related to duties listed.

Preferred Qualifications

Experience in Financial Aid

Knowledge, Skills, and Abilities

• Excellent Customer Service.
• Skills in the use of computer and related software applications.
• Ability to Communicate effectively, both verbally and in writing.

Physical Demands

Sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Office setting

Pay Rate

17.37

Work Location/Campus Center

Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

For disabled access or services call 505-454-3242 or email [e-mail]

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