Financial Aid Technician

TOHONO O'ODHAM COMMUNITY COLLEGE; Phoenix (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Tohono O’odham Community College is seeking a detail-oriented Financial Aid Technician to support students and the Financial Aid program in a full-time, non-exempt role within the Student Services Division.

The position involves advising on federal, state, and institutional aid, processing aid data, and maintaining confidential student records. Evening/weekend shifts may be required.

Qualifications

• Associate's degree or two-year certificate in any field.
• Two to three years of higher education experience.

Responsibilities

• Advise students on Federal, State, and institutional financial aid benefits and programs.
• Explain applicable rules, academic progress policies, and institutional policies regarding the use of aid.
• Adhere to confidentiality of student records and finances (FERPA).
• Collect, evaluate, and verify financial aid data and documents submitted by students.
• Process student financial aid and/or scholarship award packets.
• Verify student eligibility for Federal and State aid programs.
• Apply scholarships and view ISIRs in PowerFAIDS, and run reports.
• Prepare award letters and other correspondence.
• Update and maintain forms, records, and data in external systems.
• Research current regulations to apply to student circumstances.
• Collaborate with tribal entities and related offices.

Skills

Customer service

Financial aid knowledge

Data entry

Office software

Attention to detail

Education

Associate degree or 2-year certificate

Tools

PowerFAIDS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Phoenix, AZ, US

8 days ago Requisition ID: 1010

Salary Range: $17.00 To $20.00 Hourly

Join the Tohono O'odham Community College Team as a Financial Aid Technician!

Tohono O’odham Community College is seeking a detail-oriented and service-focused Financial Aid Technician to perform a variety of services in the financial aid areas for students and provide support to the Financial Aid program. This is a full-time, non-exempt position in the Student Services Division.

Salary:

$17 - $20 per hour

What You Will Do:

The Financial Aid Technician plays a critical role in supporting students by processing aid and providing expert advising

• Advise students on Federal, State, and institutional financial aid benefits and programs.
• Explain applicable rules, academic progress policies, and institutional policies regarding the use of aid.
• Adhere to strict confidentiality of student records and finances in compliance with FERPA.
• Collect, evaluate, and verify financial aid data and documents submitted by students.
• Process student financial aid and/or scholarship award packets.
• Verify student eligibility for applicable Federal and State aid programs.
• Apply scholarships and view student's ISIRs in PowerFAIDS, and run reports from the software.
• Prepare a variety of correspondence, including award letters and applications.
• Perform administrative support activities, such as updating and maintaining forms, records, and data in external systems.
• Research current State and Federal regulations to stay up-to-date and determine the application of regulations to specific student circumstances.
• Work with other tribal entities such as Scholarship Offices, Higher Education Offices, Workforce, and the Department of Economics.

What You Will Bring:

Candidates should have a thorough knowledge of student financial aid programs at the Federal, State, Tribal, and institutional levels. Key knowledge and skills include:

• Knowledge of financial aid procedures and practices, and financial aid advising practices.
• Ability to interpret and apply applicable Federal, State, and local laws, rules, regulations, policies, procedures, and standards.
• Proven ability to provide excellent customer service and advise students, faculty, staff, and/or parents.
• Ability to prioritize and effectively handle multiple projects with attention to detail while under pressure to meet deadlines.
• Competency in using a computer and related software applications, and knowledge of modern office practices, procedures, and equipment.

Required Qualifications:

• Associate's degree or two-year technical certificate in any field.
• Two to three years of higher education experience.

Licensing:

• Valid state Driver’s license with a clean driving record.
• Must successfully pass a criminal background check.

Preferred Qualifications:

• Knowledge and understanding of the history and of contemporary issues facing Native people.
• Ability to speak and understand O’odham and/or Spanish.
• Typical work hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. The role may require evening and weekend shifts.
• The worker is not substantially exposed to adverse environmental conditions (typical office or administrative work).

Physical Demands:

• The work is classified as Sedentary (exerting up to 10 pounds occasionally).
• Requires close visual acuity for preparing and analyzing data, viewing a computer terminal, extensive reading, and visual inspection.
• Physical activities include reaching, standing, walking, lifting, fingering, talking, hearing, and repetitive motion.