Financial Aid Specialist — Student Support & Grants

NC Community Colleges; Shelby, Northern (NC, KY); Hybrid; USD 41,000 - 61,000; Full time

Benefits offered by this job

Full benefits

Job summary

NC Community Colleges seeks a Financial Aid Specialist to manage the financial aid process, counsel students, and ensure compliance with federal, state, and institutional guidelines. The role supports staff and the public, handling eligibility, awards, verifications, and program administration.

The position reports to the Director of Finacial Aid and Veterans, is 12-month permanent full-time, and includes full benefits. Typical hours are 8 to 4, Monday through Friday.

Qualifications

• Bachelor’s degree from a regionally accredited institution is required.
• Ability to work evenings and weekends with advanced notice.
• Ability to lead in anticipating and responding to change.
• Excellent oral and written communication skills.

Responsibilities

• Counsel students with the financial aid process and advise regarding programs and services.
• Maintain accurate and confidential financial records in compliance with laws and institutional requirements.
• Assist in evaluating satisfactory academic progress and notifying students each semester.
• Assist in the verification process and gather information and documentation from students and parents.
• Assist with processing financial aid records and eligibility items.
• Assist in final determinations regarding Special Circumstances.
• Assist with administering the State childcare program.
• Assist with administering the Federal Work-Study program; track funds and report to the Director.
• Assist in award notification preparation and completion.
• Coordinate State grants including certifications and budget monitoring.
• Perform enrollment verifications for Financial Aid students.
• Complete Identity/High School verifications for DOE.
• Assist with registration, graduation and other College duties.
• Participate in professional development opportunities and in Student Affairs planning.
• Contribute to a respectful workplace and collaborative committees.

Skills

Evening/weekend availability

Lead in changing environments

Team collaboration

Productivity software

General computer skills

Strong communication

Customer service

Organizational leadership

Mission of community college

Flexibility

Multi-tasking

Education

Bachelor’s degree

Tools

Word processors

Spreadsheets

Email

Job description

NC Community Colleges seeks a Financial Aid Specialist to manage the financial aid process, counsel students, and ensure compliance with federal, state, and institutional guidelines. The role supports staff and the public, handling eligibility, awards, verifications, and program administration.

The position reports to the Director of Finacial Aid and Veterans, is 12-month permanent full-time, and includes full benefits. Typical hours are 8 to 4, Monday through Friday.