Student Financial Aid Counselor — On-Site

ctstatecommunitycollege; Middletown (CT); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Generous leave policies

Retirement plan options

Comprehensive health insurance

Tuition reimbursement

Job summary

CT State Community College is seeking a Financial Aid Specialist to support the Financial Aid Office. The role focuses on reviewing financial aid paperwork, assisting students and families, and ensuring accurate processing in a highly automated environment.

The incumbent will provide in-person student service, inform on payment plans and aid eligibility, and may conduct FAFSA workshops. Evening/weekend work may be required.

Qualifications

• Bachelor’s degree in Higher Education, Business Administration, Human Services, or related field with 1+ year in financial aid in higher education or related field.
• Knowledge of federal/state financial aid rules and regulations; familiarity with COD, CPS, NSLDS is ideal.
• Excellent interpersonal, written, and oral communication skills; ability to relate to students and families.

Responsibilities

• Maintain front counter for student-facing activities and provide high-quality service.
• Assist students with completing financial aid applications and review processes to package awards.
• Counsel students on FAFSA, eligibility, and aid options; communicate status and required documents.

Skills

Customer service

Communication

Analytical skills

Multitasking

Student relations

Education

Bachelor’s degree in related field

Tools

Banner

Microsoft Office

Job description

CT State Community College is seeking a Financial Aid Specialist to support the Financial Aid Office. The role focuses on reviewing financial aid paperwork, assisting students and families, and ensuring accurate processing in a highly automated environment.

The incumbent will provide in-person student service, inform on payment plans and aid eligibility, and may conduct FAFSA workshops. Evening/weekend work may be required.