Financial Aid Specialist: Loans & Counseling

McNeese State University; Lake Charles (LA); On-site; USD 32,000 - 40,000; Full time

Job summary

McNeese State University in Lake Charles, LA invites qualified applicants for the Financial Aid Specialist role in the Office of Financial Aid. This is a full-time, 12-month, unclassified position with immediate availability.

The Specialist manages federal loan processing, COD reporting, entrance counseling, and Master Promissory Notes, disbursements for undergraduates and graduates, and collaborates with divisions to ensure compliant financial aid delivery.

Qualifications

• Bachelor’s degree or equivalent combination of education and related experience.
• Excellent written, verbal and interpersonal communication skills.
• Ability to handle confidential information professionally.

Responsibilities

• Assist with federal financial aid programs, including loan processing and disbursement.
• Counsel borrowers by phone and in person regarding loan requirements and responsibilities.
• Monitor and report on loan activity, including COD submissions and NSLDS discrepancies.
• Coordinate with campus departments and lenders to ensure accurate financial aid data.

Skills

Interpersonal communication

Detail oriented

Organizational skills

Confidentiality

Education

Bachelor’s degree

Tools

MS Office

Student information systems

Banner/Ellucian knowledge

Internet research

Job description

McNeese State University in Lake Charles, LA invites qualified applicants for the Financial Aid Specialist role in the Office of Financial Aid. This is a full-time, 12-month, unclassified position with immediate availability.

The Specialist manages federal loan processing, COD reporting, entrance counseling, and Master Promissory Notes, disbursements for undergraduates and graduates, and collaborates with divisions to ensure compliant financial aid delivery.