Financial Aid Specialist

Guilford Technical Community College; Jamestown (NC); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Pension plan

Job summary

Guilford Technical Community College (GTCC) is seeking a Financial Aid Specialist to support the Financial Aid Office, ensuring accurate records and regulatory compliance. You will assist with scholarship administration, application processing, and stakeholder communications.

The role requires attention to detail, confidentiality, and strong communication. GTCC offers a collaborative, mission-driven environment with pension benefits and career development opportunities.

Qualifications

• Associate degree required; business admin focus preferred.
• Bachelor’s degree preferred.
• Experience in financial aid or office management is beneficial.

Responsibilities

• Support Financial Aid Office operations and ensure regulatory compliance of records.
• Process scholarship applications and maintain applicant records.
• Monitor compliance, maintain forms and documentation, and improve service delivery.

Skills

Analytical skills

Attention to detail

Communication skills

Confidentiality

Independent work

Time management

Education

Associate Degree in Business Administration or related field

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft Word

Email

Job description

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative educators to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC , you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The Financial Aid Specialist performs advanced administrative and operational functions in support of the Financial Aid Office. This position ensures integrity, accuracy, and regulatory compliance of departmental records, systems, and processes while assisting with the facilitation of efficient delivery of financial aid and Workforce Continuing Education ( WCE ) scholarship services. Through effective management of information, technology, and administrative workflows, the Financial Aid Specialist supports institutional objectives and promotes high-quality service to students and stakeholders.

The Financial Aid Specialist serves as a primary resource for students and families by providing information regarding scholarship opportunities, application procedures, and program requirements. The position supports the administration of WCE scholarship programs through application processing, records maintenance, applicant assistance, and compliance monitoring. Additionally, the role coordinates office workflows, maintains departmental documentation and forms, and contributes to effective service delivery by ensuring adherence to established institutional policies and procedures.

Min Salary $36,520.50

Mid Salary $41,085.57- We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.

Education Required

• Associate Degree in Business Administration or related field from a regionally accredited institution.

Education Preferred

• Bachelor’s Degree in Business Administration or related field from a regionally accredited institution.

Experience Required

• One year of experience in a Financial Aid Office or office management

Experience Preferred

• Two or more years of experience in a financial aid office preferred.

KSA Required

Proficient use of PC for spreadsheets, word processing, email, and internet.

Skilled in maintaining accurate and auditable financial aid records

Skilled at applying federal, state, and college regulations, policies, and procedures.

Ability to work independently with limited direct supervision.

Ability to readily adjust to change

Excellent oral and written communication skills

Ability to maintain confidentiality and exhibit discretion and sound judgment in decision-making

Excellent math skills, with strong analytical and problem-solving abilities

Ability to work effectively with a high degree of accuracy and attention to detail

Ability to effectively prioritize and handle multiple projects simultaneously while adhering to strict deadlines.

Ability to maintain effectiveness under pressure

KSA Preferred

Knowledge of federal and state financial aid regulations preferred

Department/Job Specific Requirements

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:

• Ethics
• Safety/Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination/Harassment & Title IX
• Other training may be required as determined applicable

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Have you completed an Associate's degree in Business Administration or in a related field from a regionally accredited institution?
  • Yes
  • no
• Do you have 1+ years of experience working in a financial aid office?
  • Yes
  • No

Documents Needed To Apply

Required Documents

• Resume

Optional Documents

• Cover Letter
• Transcripts
• Curriculum Vitae

601 E. Main Street P.O. Box 309 Jamestown, NC 27282