Financial Aid & Special Programs Navigator

San José State University; San Jose (CA); On-site; USD 66,000 - 84,000; Full time

Benefits offered by this job

Comprehensive benefits package worth 30-35% of base salary

Job summary

San José State University is looking for a Special Programs Coordinator and Financial Aid Counselor who will provide advising and coordination services related to financial aid regulations. The role includes managing financial aid programs and providing high-quality customer service to support student success.

Ideal candidates will have a four-year college degree, strong communication skills, and three years of experience in student services. The position offers a competitive salary and comprehensive benefits package.

Qualifications

• Three (3) years of progressively responsible professional student services work experience.
• A master's degree in Counseling or related field may substitute for one year of experience.

Responsibilities

• Coordinate specialized financial aid programs.
• Manage awarding and processing for specialized grants.
• Provide individualized counseling appointments to students.

Skills

Strong oral and written communication skills

Excellent customer service and public relations skills

Knowledge of recruitment methods and technologies

Ability to interpret university policies

General knowledge of individual counseling techniques

Education

Equivalent to graduation from a four-year college or university in a related field

Bachelor's Degree

Tools

PeopleSoft

Spreadsheet applications

Job description

San José State University is looking for a Special Programs Coordinator and Financial Aid Counselor who will provide advising and coordination services related to financial aid regulations. The role includes managing financial aid programs and providing high-quality customer service to support student success.

Ideal candidates will have a four-year college degree, strong communication skills, and three years of experience in student services. The position offers a competitive salary and comprehensive benefits package.