Financial Aid Processor II

South University Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

South University Inc. in Pittsburgh seeks an experienced financial aid processor to manage high-volume loan and aid applications, ensuring accuracy and compliance with federal regulations. Responsibilities include awards, verifications, and fund postings across Title IV programs.

The role requires strong communication, detail orientation, and the ability to learn new software quickly within a collaborative environment at South University.

Qualifications

• 3 years of financial aid experience required.
• Associate degree preferred.
• Knowledge of Title IV regulations is helpful.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with diverse populations.
• Proficiency in Microsoft Office and related software.

Responsibilities

• Award student financial aid based on funding plans (title IV loans, Pell, FSEOG).
• Award Institutional grants based on MOU.
• Review ISIRs for conflicting information and perform verifications.
• Process late disbursements and fund postings daily.
• Import/export COD, NSLDS, CPS files using EdConnect.

Skills

Financial aid knowledge

ISIR processing

Data entry

Microsoft Office

Communication skills

Attention to detail

Team collaboration

Learning new software

Education

Associate's degree preferred

Tools

CARS

CampusVue

Lawson

Job description

POSITION SUMMARY:

Responsible for electronically processing a high volume of loan applications and guarantees, financial aid applications, COD grant payment data, and other financial aid information. Incumbent must assure that the South University philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position.

ESSENTIAL FUNCTIONS:

1. Award student financial aid based on student funding plan. This includes title IV loans, Pell and FSEOG.


2. Award Institutional grants based on MOU


3. Award Employee Tuition Assistance vouchers


4. Review ISIRs for conflicting information.


5. Perform Verification on ISIRs received


6. Clear C-codes on ISIR


7. Review Post Screen ISIRs


8. Process Late Disbursements


9. Process Transfer Monitor Alert


10. Import and Export COD, NSLDS and CPS files using EdConnect


11. Resolve COD origination Rejects


12. Resolve validation rejects


13. Perform Daily batching of Funds


14. Perform Daily Posting of Funds


15. Perform Return of Title IV calculation


16. Perform Institutional Refund Calculation


17. Review accounts for Canceled students


18. Review and Award Pell based on Enrollment level after term start


19. Email Initial and Secondary Education plans for VA student

REQUIRED QUALIFCATIONS:

Education and Experience:

• 3 years of financial aid experience require. Associates degree preferred.


• Two or more years of support experience in a key data entry role preferably in a Financial Aid office.


• Knowledge of CARS, CampusVue, Lawson or similar is helpful, although the ability to learn new software may substitute.


• Knowledge of Title IV regulations relating to student loan processing preferred.


• Excellent written and verbal communication skills.


• Strong interpersonal skills with both executive and school staff populations.


• Superior organization, prioritization, self-motivation, and problem resolution skills.


• Comfort in computing environment; high level of proficiency in word processing and spreadsheet software.


• Proficiency in all Microsoft Office Applications, experience with CARS system or CampusVue and Department of Education Software, preferred.


• Ability to complete work in a timely fashion in accordance with federal regulations.


• Ability to learn new software packages quickly and with minimal support.


• Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.


• Ability to work without close supervision and to set one's own priorities.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.