Financial Aid Officer

SOUTH COLLEGE; Cranberry Township (Butler County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Tuition Assistance

Medical

Dental

Vision

401(k) with Employer Contribution

Job summary

South College Online Campus in Cranberry Township, PA, invites applications for the Financial Aid Officer position. This full-time on-site role supports students through the financial aid lifecycle, including application, eligibility, and disbursement processes, while ensuring compliance with federal, state, and institutional regulations.

You will collaborate with enrollment, academic, and business units, maintain accurate records, and deliver high-quality service in a fast-paced environment.

Qualifications

• Education: Associate's degree required.
• Bachelor's degree preferred.
• Experience in financial aid, student services, or higher education administration preferred but not required.
• Strong organizational, analytical, and time management skills.
• Demonstrated ability to learn and apply regulatory guidance and institutional policies.

Responsibilities

• Advise and assist students and families in understanding and completing the financial aid process, including application requirements, award eligibility, and disbursement timelines.
• Review and process financial aid applications in accordance with regulatory and institutional guidelines.
• Maintain accurate and organized documentation for all student records to support compliance, audits, and reporting activities.
• Communicate clearly and professionally with students, families, staff, and external stakeholders to resolve issues and deliver excellent service.
• Collaborate with enrollment, academic, and business units to ensure timely aid packaging and to support student retention efforts.
• Participate in ongoing training and professional development to remain current with evolving financial aid regulations and best practices.
• Perform complex cognitive tasks such as evaluating conflicting information, interpreting regulations, and exercising independent judgment in decision-making.
• Demonstrate advanced verbal and written communication skills in routine and high-stress situations involving students or co-workers.
• Work effectively in a fast-paced environment, quickly adapting to shifting institutional, regulatory, or student needs.

Skills

Communication skills

Organizational skills

Analytical skills

Time management

Education

Associate's degree

Bachelor's degree preferred

Job description

Job Description

Financial Aid Officer

Benefits

• Front Loaded PTOTuition AssistanceMedical, Dental, Vision401(k) - with Employer ContributionSouth College -

Financial Aid Officer Description

We are one of the nation's fastest growing institutions of higher learning ... come grow your career with us.

20,000 Students10 CampusesCompetency Based EducationOnline

The South College Online Campus invites applications for the position of Financial Aid Officer at the Online Campus in Cranberry Township, PA. The Financial Aid Officer position is a full-time staff member who assists in the student financial aid processes and services on-site. We are searching for a team-oriented individual with excellent communication and organization skills.

The Financial Aid Officer supports students through the financial aid lifecycle by providing information, guidance, and assistance with the application, eligibility, and disbursement processes. This position ensures all aid is processed in compliance with federal, state, and institutional regulations, while maintaining a focus on student service, accuracy, and data integrity. The Financial Aid Officer plays a key role in supporting institutional goals related to access, retention, and compliance.

Responsibilities

• Advise and assist students and families in understanding and completing the financial aid process, including application requirements, award eligibility, and disbursement timelines.
• Review and process financial aid applications in accordance with regulatory and institutional guidelines.
• Maintain accurate and organized documentation for all student records to support compliance, audits, and reporting activities.
• Communicate clearly and professionally with students, families, staff, and external stakeholders to resolve issues and deliver excellent service.
• Collaborate with enrollment, academic, and business units to ensure timely aid packaging and to support student retention efforts.
• Participate in ongoing training and professional development to remain current with evolving financial aid regulations and best practices.
• Perform complex cognitive tasks such as evaluating conflicting information, interpreting regulations, and exercising independent judgment in decision-making.
• Demonstrate advanced verbal and written communication skills in routine and high-stress situations involving students or co-workers.
• Work effectively in a fast-paced environment, quickly adapting to shifting institutional, regulatory, or student needs.

Requirements

• EducationAssociate's degree required
• Bachelor's degree preferred
• ExperienceExperience in financial aid, student services, or higher education administration preferred but not required.
• Strong organizational, analytical, and time management skills.
• Demonstrated ability to learn and apply regulatory guidance and institutional policies.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.