Financial Aid Counselor: Student Support & Eligibility

University of North Carolina Pembroke; Pembroke (NC); On-site; USD 40,000 - 42,000; Full time

Job summary

UNC Pembroke is seeking a Financial Aid Counselor to assist students and families in identifying available financial aid options and maximizing eligible awards. The counselor will review federal, state, and institutional aid programs, guiding students through the FAFSA process and ensuring compliance with policy requirements.

The role involves counseling in person, by phone, or via verified email, with responsibilities spanning eligibility, SAP policies, and loan/grant calculations.

Qualifications

• Bachelor's Degree or equivalent combination of training and experience.

Responsibilities

• Counsel students about federal, state, and institutional financial aid programs and eligibility.
• Explain Satisfactory Academic Progress policies to students and parents.
• Advise on how changes to citizenship, Selective Service, Social Security numbers, and federal loan limits affect aid eligibility.
• Determine loan and grant amounts for subsidized and unsubsidized loans and manage aid awarding within guidelines.

Education

Bachelor's Degree or equivalent

Tools

Banner

Microsoft Office

Campus Logic

I-9 Software

FAFSA on the Web

NSLDS

Job description

UNC Pembroke is seeking a Financial Aid Counselor to assist students and families in identifying available financial aid options and maximizing eligible awards. The counselor will review federal, state, and institutional aid programs, guiding students through the FAFSA process and ensuring compliance with policy requirements.

The role involves counseling in person, by phone, or via verified email, with responsibilities spanning eligibility, SAP policies, and loan/grant calculations.