Financial Aid Counselor: Scholarships & Student Support

University of San Francisco; United States; On-site; USD 63,000 - 77,000; Full time

Job summary

The University of San Francisco is seeking a Financial Aid Counselor to advise students and families on federal, state, and institutional aid. The role covers need analysis, verifications, packaging, loan certification, and professional judgments under supervision.

Responsibilities include counseling, scholarship management, outreach, and ensuring compliant processing of aid and communications with students and parents.

Qualifications

• Bachelor's degree from an accredited institution and 2 years in financial aid or higher education preferred.
• Working knowledge of Title IV regulations.
• Strong command of English, both written and spoken.
• Public presentation skills and willingness to present.
• Strong interpersonal and customer service skills to advise students.
• Detail- and goal-oriented with strong organizational skills.
• Technical skills with Microsoft Office Suite and financial aid systems.
• Ability to think creatively and strategically.

Responsibilities

• Provides financial aid counseling to students and parents regarding all aspects of financial aid processes.
• Makes referrals to other student services offices as needed.
• Communicates details of major financial aid applications and programs.
• Counsels students on financial management and budgeting practices.
• Maintains knowledge of regulations and university policies for proper processing of awards.
• Coordinates awarding of undergraduate and graduate scholarships as applicable.
• Performs verification of FAFSA data and makes corrections when needed.
• Responds to discrepancies and resolves issues with students via mail, email or phone.
• Researches relevant directives and IRS publications for proper handling of files.
• Updates forms and student communication plans within Campus Logic and externally.
• Collaborates with Counseling to ensure smooth verification and compliant processes.
• Oversees development of office policies related to outside scholarship awarding.
• Participates in outreach events and financial aid workshops, possibly outside office hours.

Skills

Public speaking

Interpersonal skills

Customer service

Time management

Creative thinking

MS Office

Education

Bachelor's degree

Tools

Ellucian Banner

Job description

The University of San Francisco is seeking a Financial Aid Counselor to advise students and families on federal, state, and institutional aid. The role covers need analysis, verifications, packaging, loan certification, and professional judgments under supervision.

Responsibilities include counseling, scholarship management, outreach, and ensuring compliant processing of aid and communications with students and parents.