Financial Aid Assistant

Michigan State University College of Engineering; East Lansing (MI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Michigan State University Office of Financial Aid seeks two motivated Financial Aid Assistants to join our team. You will analyze family and student financial info to determine aid eligibility, resolve complex issues, and counsel applicants on outcomes.

You will also determine when exceptions to policies are appropriate and assist in presentations and office process development. This position is remote-friendly with standard 8-5 hours and up to travel as needed; two vacancies exist with

Qualifications

• Knowledge equivalent to a four-year college degree; up to six months of related experience or an equivalent combination of education and experience.
• Ability to understand, apply and interpret Federal and State regulations; adapt to evolving policies.
• Strong communication and interpersonal abilities to counsel students and colleagues.

Responsibilities

• Assist in analyzing family and student financial information to determine financial aid eligibility.
• Resolve complex financial aid issues and counsel applicants on processes and outcomes.
• Determine when exceptions to policies can be made and serve as a resource to staff.
• Assist in delivering formal and informal presentations and in developing office processes and procedures.

Skills

Counseling

Written & Verbal Communication

Interpersonal Skills

Adaptability

Travel willingness

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Teams

Microsoft Word

Job description

Position Summary

The Michigan State University Office of Financial Aid seeks two highly motivated individuals to join our team as Financial Aid Assistants. Successful candidates will: assist in analyzing family and student financial information to determine financial aid eligibility, resolve compound financial aid issues and counsel others on the process and outcome, determine when exceptions to Federal, State, and Institutional policies can be made, serve as a resource to staff, assist in delivering formal and informal presentations, and developing and creating office processes and procedures under close supervision.

This position will fill 2 vacancies.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; up to six months of related and progressively more responsible or expansive work experience in financial aid and ability to understand, apply and interpret Federal and State regulations; or an equivalent combination of education and experience.

Desired Qualifications

A bachelor's degree in a related field; experience in counseling with college-bound or college level student populations, including working with individuals, the public, and student services; willingness and ability to travel; excellent written and verbal communication and interpersonal skills; ability to be flexible and adaptable to changing priorities and responsibilities; knowledge and experience with Microsoft products such as Excel, Outlook, PowerPoint, Teams, and Word.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

STANDARD 8-5

Website

https://finaid.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends August 25, 2026 at 11:55 P.M.