Financial Aid Assistant

Michigan State University; East Lansing (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Michigan State University is seeking two Financial Aid Assistants to join the Office of Financial Aid. You will analyze family and student financial information to determine eligibility and counsel applicants on outcomes.

The role involves handling exceptions to policies, supporting staff, and helping develop office processes under supervision. The positions are remote-friendly with standard hours and opportunities to present information to groups.

Qualifications

• Knowledge equivalent to a four-year college degree; up to six months of related work experience in financial aid.
• Ability to understand, apply and interpret Federal and State regulations; or an equivalent combination of education and experience.

Responsibilities

• Assist in analyzing family and student financial information to determine financial aid eligibility.
• Counsel others on the process and outcome and determine when exceptions can be made.
• Serve as a resource to staff and assist in delivering formal and informal presentations.
• Develop and create office processes and procedures under close supervision.

Skills

Counseling experience

Communication skills

Interpersonal skills

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Teams

Microsoft Word

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Position Summary

The Michigan State University Office of Financial Aid seeks two highly motivated individuals to join our team as Financial Aid Assistants. Successful candidates will: assist in analyzing family and student financial information to determine financial aid eligibility, resolve compound financial aid issues and counsel others on the process and outcome, determine when exceptions to Federal, State, and Institutional policies can be made, serve as a resource to staff, assist in delivering formal and informal presentations, and developing and creating office processes and procedures under close supervision.

This position will fill 2 vacancies.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; up to six months of related and progressively more responsible or expansive work experience in financial aid and ability to understand, apply and interpret Federal and State regulations; or an equivalent combination of education and experience.

Desired Qualifications

A bachelor's degree in a related field; experience in counseling with college-bound or college level student populations, including working with individuals, the public, and student services; willingness and ability to travel; excellent written and verbal communication and interpersonal skills; ability to be flexible and adaptable to changing priorities and responsibilities; knowledge and experience with Microsoft products such as Excel, Outlook, PowerPoint, Teams, and Word.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

STANDARD 8-5

Website

https://finaid.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends August 25, 2026 at 11:55 P.M.