Financial Aid Analyst — Student Services & Compliance

Northern Virginia Community College; Fairfax (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

NOVA is seeking a Financial Aid Analyst to join the Office of Student Services in Fairfax. The role focuses on reviewing federal, state, and institutional aid, preparing documentation, and ensuring compliance in the awarding process.

Responsibilities include packaging aid, resolving discrepancies, and supporting studies abroad and consortium agreements. Strong customer service and knowledge of PeopleSoft and MS Office are required.

Qualifications

• Ability to interpret rules, regulations and standards established by College, state and federal entities.
• Strong customer service orientation and communication skills.
• Ability to meet deadlines and work under pressure; detail oriented.
• Knowledge of PeopleSoft student information system and MS Office tools.

Responsibilities

• Evaluate financial aid applications to determine appropriate packaging based on guidelines.
• Stay updated on state and federal regulations governing financial aid.
• Review discrepancies to determine eligibility.
• Authenticate information to complete the review and assist in awarding.
• Assist with Consortium Agreements and Study Abroad programs.
• Adjust awards and communicate changes to students.

Skills

Customer service

Communication

Pressure management

Detail orientation

Tools

PeopleSoft

Microsoft Office

Scanning software

Job description

NOVA is seeking a Financial Aid Analyst to join the Office of Student Services in Fairfax. The role focuses on reviewing federal, state, and institutional aid, preparing documentation, and ensuring compliance in the awarding process.

Responsibilities include packaging aid, resolving discrepancies, and supporting studies abroad and consortium agreements. Strong customer service and knowledge of PeopleSoft and MS Office are required.