Financial Aid Analyst — Federal & State Programs

Virginia's Community College System; Richmond (VA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Deferred compensation

Paid parental leave

State employee discounts

Retirement program

Job summary

NOVA is seeking a Financial Aid Analyst to support student services by reviewing and verifying federal, state, and institutional aid programs. The role entails documentation, reporting, and program assessment to ensure compliance and accurate awarding of aid.

The analyst will apply regulations, review applications, resolve discrepancies, and assist in areas such as consortium agreements and study abroad, while maintaining auditable records and delivering excellent service to students.

Qualifications

• Experience interpreting rules, regs and standards from college/state/federal entities.
• Ability to work under pressure and meet deadlines.
• Ability to work independently and make decisions.
• Strong customer service orientation and communication skills.
• Proficiency with PeopleSoft and MS Office suite (Word, PowerPoint, Excel, Outlook).
• Knowledge of federal/state regulations and student aid procedures.
• Ability to maintain accurate, auditable financial aid records.

Responsibilities

• Evaluate financial aid applications and determine aid packaging per guidelines.
• Stay updated on state and federal rules governing financial aid.
• Resolve discrepancies to determine eligibility and assist awarding.
• Authenticate information to complete review and facilitate awarding.
• Assist in areas like Consortium Agreements and Study Abroad.
• Communicate adjustments and maintain accurate records.

Skills

Regulations interpretation

Decision making

Independent work

Customer service

MS Office

PeopleSoft

Regulatory knowledge

Communication skills

Tools

PeopleSoft SIS

Microsoft Office

Excel

Word

PowerPoint

Outlook

Scanning software

Job description

NOVA is seeking a Financial Aid Analyst to support student services by reviewing and verifying federal, state, and institutional aid programs. The role entails documentation, reporting, and program assessment to ensure compliance and accurate awarding of aid.

The analyst will apply regulations, review applications, resolve discrepancies, and assist in areas such as consortium agreements and study abroad, while maintaining auditable records and delivering excellent service to students.