Financial Aid Advisor: Student Support & VA Certification

Bryant & Stratton College; Hampton (VA); On-site; USD 41,000 - 51,000; Full time

Job summary

Bryant & Stratton College in Hampton, VA is seeking a Financial Aid Advisor to guide current and prospective students through federal and state financial aid processes, including packaging and awarding aid.

The role supports audits, assists with orientation and events, tracks awards, and ensures compliance with VA certifications and guidelines. Strong customer service and computer skills (Word/Excel) are essential.

Qualifications

• Associate's degree required.
• Excellent customer service and ability to work with a diverse group.
• Strong computer skills in Microsoft Word and Excel; Banner knowledge helpful.

Responsibilities

• Assist Financial Aid Manager in preparation and submission of audits.
• Participate in financial aid portion of orientation, registration, graduation and other events.
• Track and monitor student awards to ensure funds are received timely.
• Follow up with students on missing or inaccurate information.
• Adhere to Federal and State Financial Aid Guidelines.
• Process VA certifications.
• Monitor enrollment status and progress of VA students and report appropriately.
• All other duties required by manager.

Skills

Multitasking

Communication

Customer service

Education

Associate's Degree

Tools

Banner

Job description

Bryant & Stratton College in Hampton, VA is seeking a Financial Aid Advisor to guide current and prospective students through federal and state financial aid processes, including packaging and awarding aid.

The role supports audits, assists with orientation and events, tracks awards, and ensures compliance with VA certifications and guidelines. Strong customer service and computer skills (Word/Excel) are essential.