Financial Aid Advisor II

Texas A&M University System; Killeen (TX); On-site; USD 20,000 - 28,000; Full time

Job summary

The Financial Aid Advisor II at Texas A&M University-Central Texas counsels students and families on federal, state, and institutional aid. You will present workshops, advise on cost of attendance, and assist with aid processing and special programs on campus.

The role requires strong communication, organizational skills, and the ability to multitask in a busy student-service environment. On-campus work hours are Monday through Friday, with some evenings as needed.

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Knowledge of financial aid counseling and regulations.
• Strong communication and organizational skills.

Responsibilities

• Counsel students about cost of attendance and financial aid options.
• Process and analyze financial aid data to determine awards.
• Create and maintain financial aid records and communicate changes.
• Assist with workshops and presentations on financial aid programs.
• Other duties as assigned.

Skills

Word processing

Spreadsheet skills

Financial aid counseling

Oral and written communication

Customer Service

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Financial Aid Advisor II

Agency

Texas A&M University - Central Texas

Department

Student Financial Assistance

Proposed Minimum Salary $17.55 hourly

Job Location

Killeen, Texas

Job Type

Staff

Job Description

The Financial Aid Advisor II, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Facilitates workshops, develops and makes presentations on and off campus to groups regarding financial aid and scholarships. May coordinate or specialize in a specific program. May provide some mentorship and training to other staff.

A Presidential Proclamation issued on September 19, 2025, imposes a $100,000 fee on all new H-1B petitions filed after September 21, 2025, and Texas A&M University-Central Texas will not pay this fee. Additionally, a moratorium issued by Governor Abbott on January 27, 2026, restricts the filing of new H-1B petitions unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate. Applicants must be authorized to work for any U.S. employer.

Responsibilities:

• Receive, enter, process and analyze financial assistance data required to determine aid eligibility and make awards in accordance with federal, state, and institutional requirements. Create and maintain student financial assistance records, in accordance with retention requirements, while professionally communicating verbally and in writing with individuals regarding changes in eligibility of awards.
• Counsel individuals about cost of attendance, assistance programs, application processes, and eligibility requirements. Communicate verbally and in writing with individuals regarding inquiries about financial assistance programs.
• Process waivers, exemptions, and external assistance benefits (also known as third party accounts) program guidelines and institutional procedures. Evaluate impact of benefits on financial assistance awards and make required adjustments as necessary.
• Evaluate unique and mitigating circumstances, as documents by applicant, and exercise professional judgment in accordance with applicable regulations and departmental policy.
• Analyze various system generated and custom reports to evaluate continued eligibility and compliance with assistance program requirements.
• Assist with presentations and workshops for the institution and the community to inform about financial aid and scholarship programs.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.
• Knowledge of financial aid counseling, verification, rules and regulations
• Ability to multitask and work cooperatively with others.
• Oral and written communication skills.
• Customer Service skills.
• Ability to work individually or as a team.
• Ability to organize and make decisions.

Education and Experience:

• Bachelor's degree or an equivalent combination of training and experience.
• One yea of related experience.

Wage: $17.55/hour

Hours: Monday - Friday: 8:00 am to 5:00 pm. Nights and weekends as needed.

Supervision of Others: This position does not directly supervise employees but may provide mentorship and training to other staff.

Work Location: This is not a remote position. The selected candidate will be required to work on campus.

Equal Opportunity/Veterans/Disability Employer.