Financial Aid Advisor

Workforce Solutions; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

2 weeks’ vacation starting

401k with company match

Company Paid Life Insurance

Tuition assistance and Forgiveness

Leadership development and training

Job summary

Workforce Solutions is seeking a Financial Aid Administrator (FAA) to assist students with their financial aid process at our Tempe Corporate Office. This role requires direct communication with students, processing financial aid, and ensuring compliance with regulations.

The ideal candidate will have a Bachelor’s Degree and at least 2 years of financial aid experience, along with strong customer service and organizational skills.

We offer a comprehensive benefits package, including medical, dental, and tuition assistance.

Qualifications

• Bachelor’s Degree preferred.
• 2+ years of Financial Aid experience.
• Computer knowledge is recommended, including Microsoft Word, Excel, and Outlook.
• Excellent customer service and organizational skills.
• Attention to detail with the capability to multi-task.

Responsibilities

• Processing Verification and Disbursements.
• Awards state and federal aid to eligible students according to regulations.
• Counsels students and parents.
• Provides estimates and packaging information.
• Maintaining compliance with federal regulations.

Skills

Customer service skills

Organizational skills

Attention to detail

Multi-tasking ability

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Campus VUE

Job description

Overview

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective and alumni students to guide them through the financial aid process. You will report directly to the Director of Financial Aid. You will be responsible for administering, determining eligibility, and processing student financial aid to maintain positive cash flow, in addition to other related tasks for the financial aid department.

Responsibilities

• Processing Verification and Disbursements
• Awards state and federal aid to eligible students according to regulations and policy
• Counsels students and parents
• Provides estimates and packaging information
• Default Management and Financial Literacy programs
• Auditing
• Running reports to ensure work integrity
• Interacting with other departments to assist students
• Maintaining up to date information on new federal regulations
• Assisting with Private Loans
• Packaging VA benefits
• Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position
• This role requires on-site collaboration with students, faculty, and staff
• Other duties as assigned

Note: This position is located at our Tempe Corporate Office

Qualifications

• Bachelor’s Degree preferred
• 2+ years of Financial Aid experience
• Campus VUE experience preferred
• Computer knowledge is recommended, including Microsoft Word, Excel and Outlook
• Excellent customer service and organizational skills
• Attention to detail with the capability to multi-task

Additional Information

• We Offer:
• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401k with company match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on the program