Director of Financial Aid

Arizona College of Nursing; Beachwood (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Professional development

PTO & holidays

Health, dental, vision

401(k) with company match

Job summary

Arizona College of Nursing seeks a Director of Financial Aid to lead the Campus Financial Aid Department, ensuring timely access to Title IV funds for new students and compliant administration of federal, state, and institutional aid programs.

You will counsel students on eligibility, collaborate with senior leadership to improve processes, and oversee staff to deliver accurate awarding and confidential service.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Three years’ Title IV aid administration experience, preferably in management.
• Minimum one year direct supervisory experience preferred.
• Customer service experience preferred.
• Excellent verbal and written communication skills.
• High degree of professionalism and discretion with confidential information.

Responsibilities

• Counsel students to determine eligibility for Title IV funding, institutional loans, agency assistance, Federal Work Study, and scholarships.
• Assist with administration, compliance, and reconciliation of federal, state and institutional financial aid programs.
• Develop and disseminate financial aid information through presentations, workshops, and publications.
• Collaborate with Executive Director, Enrollment Services (EDES) and Regional Director, Financial Aid (RDFA) to improve campus efficiencies.
• Provide sensitive and confidential financial aid counseling regarding aid options for students and families.
• Monitor awarding of financial aid for new students and ensure accuracy; address QA corrections promptly.
• Maintain the privacy of student data.
• Answer questions and provide support to students via email, phone, and other channels.
• Counsel individuals to help them overcome personal or social problems affecting education or vocation.
• Manage the new student Financial Aid process, meeting benchmarks and milestones.
• Hire and supervise Financial Aid Officers; manage direct reports including 1:1s, performance reviews, training.
• Other duties as assigned.

Skills

Customer service

Verbal & written communication

Professionalism & discretion

Education

Bachelor's degree or equivalent experience

Job description

What You'll Do:

The Director of Financial Aid manages the Campus’s Campus Financial Aid Department and ensures the department meets its goal of assisting Arizona College students in all aspects of the new student financial aid process and ensuring the school receives financial aid funds in a timely fashion.

• Counsel students to determine their eligibility for Title IV funding, institutional loans, agency assistance, Federal Work study, and scholarships drawing on skills and experience.
• Help new students obtain all federal aid they may qualify for while ensuring the department is complying with federal Title IV guidelines.
• Assist with the administration, compliance, and reconciliation of federal, state and institutional financial aid programs.
• Independently develop and disseminate financial aid information through presentations, workshops, and publications both on and off-campus.
• Collaborate with Executive Director, Enrollment Services (EDES) and Regional Director, Financial Aid (RDFA) to increase efficiencies withing the Campus Financial Aid Department.
• Provide sensitive and confidential financial aid counseling regarding aid options available to students and families.
• Monitor the awarding of financial aid to students and ensure awarding on all new students is accurate and that corrections directed by the quality assurance team are resolved in a timely manner.
• Maintain the privacy of student data.
• Answer questions and provides support to students via email, telephone, and various other communication methods.
• Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
• Manage the new student Financial Aid process, meeting benchmarks and time‑based milestones.
• Hire and supervise Financial Aid Officers.
• Manage direct reports including conducting 1:1s, Quarterly Check‑Ins, Performance Management, and offering Training and Development.

Other duties as assigned.

What We Need From You:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and or ability required.

• Bachelors’ Degree from an accredited college or university or equivalent work experience preferred.
• Three years’ experience in Title IV aid administration preferably in management or equivalent combination of skills and experience.
• Minimum one year direct supervisory experience preferred.
• Customer service experience preferred.
• High degree of professionalism and discretion dealing with confidential information.
• Excellent verbal and written communication skills.

What We Are Offering You:

• Competitive pay and opportunities for professional development.
• Dynamic organizational culture within a supportive working environment.
• Rest and relaxation with generous PTO and holiday benefits.
• Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
• Preparation for the future with a 401(k) and company match.

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