Financial Aid Advisor

UCI group; Irvine, Northern (CA, KY); Hybrid; USD 39,000 - 43,000; Full time

Job summary

UC Irvine is seeking a Financial Aid Advisor to interpret federal, state and university aid policies and advise students and families on aid options.

The role requires verifying documentation, analyzing student data, and processing aid applications with attention to accuracy. Hybrid on-site work is expected, with occasional evenings or weekends as needed.

Qualifications

• Basic knowledge of policies, regulations, and practices for awarding financial aid.
• Ability to calculate financial aid with accuracy and attention to detail.
• Strong written and verbal communication skills; customer service orientation.
• 1-3 years related experience.

Responsibilities

• Provide information and interpretation of standard policies, procedures and regulations.
• Advise students and parents regarding all aspects of financial aid, including programs, budgets and payments.
• Analyze student data and verify documentation to determine eligibility for aid programs.
• Process documents for initial and follow-up evaluation of student files.

Skills

Policy knowledge

Advising techniques

Communication skills

Attention to detail

Data analysis

Organizational skills

Problem solving

Written and verbal communication

Education

Bachelor's degree in related area

Tools

Student databases

Content management software

Student financial planning systems

Office software

Job description

Overview

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.To learn more about UC Irvine, visit www.uci.edu.

The Division of Enrollment Management is a key campus thought partner that provides collaborative leadership in university-wide efforts, utilizing systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness, and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions. The Office of Financial Aid & Scholarships is a key contributor to student success and student access in higher education, administering all types of financial assistance for eligible students demonstrating financial need, academic merit, and/or other merit factor(s). This includes, but is not limited to scholarships, grants, loans, and/or work-study awards.

Responsibilities

The Financial Aid Advisor uses professional financial aid concepts applied to a limited number of financial aid functions. Provides information and interpretation of standard policies, procedures and regulations. Works independently under general supervision, interpreting a variety of financial aid policies and procedures as well as agency regulations. Advises students and parents regarding all aspects of financial aid, including various University, Federal, and State financial aid programs, student budgets and fee payments. Analyzes student data and verifies the integrity of documentation (e.g., IRS, DHS, Social Security, etc.) to determine eligibility for student aid programs. Processes documents for the initial and follow-up evaluation of student files.

Qualifications

Required:

• Basic knowledge of policies, regulations, and practices for awarding financial aid.
• Basic knowledge of student loan programs, funding processes, Federal regulations, and Federal loan processing system.
• Basic knowledge of University policies, processes, and procedures.
• Basic knowledge of advising and counseling techniques.
• Ability to apply knowledge of policies to individual situations.
• Problem identification and critical thinking skills.
• Ability to calculate financial aid with attention to detail and accuracy.
• Organizational skills and ability to prioritize work and meet deadlines.
• Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills.
• Ability to assess processes and recommend improvements. Good interpersonal skills.
• Bachelor's degree in related area and / or equivalent experience / training
• 1-3 years related experience

Preferred:

• Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs.
• Experience using complex databases.
• Experience using student financial planning/student billing systems.
• Experience using content management software.

Special Conditions:

• Occasional/seasonal nights and weekends.
• Must complete and pass a US Department of Justice background check.
• Hybrid position. On-site availability is required. On-site days TBD.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $29.47- $29.47 (Hourly).Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail].