Financial Aid Advisor

UC Irvine; Irvine (CA); Hybrid; USD 34,000 - 47,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

UC Irvine seeks a Financial Aid Advisor to help students and families navigate federal, state, and university financial aid programs. The role analyzes student data, verifies documentation, and processes aid eligibility evaluations.

This is a hybrid position with on-site days to be determined. The ideal candidate will have a bachelor’s degree or equivalent, knowledge of aid policies, and strong counseling and communication skills.

Qualifications

• Basic knowledge of policies for awarding financial aid.
• Knowledge of student loan programs, funding processes, Federal regulations.
• Familiarity with University policies and procedures.
• Strong advising and counseling techniques.
• Ability to apply policy to individual situations.
• Problem identification and attention to accuracy in calculations.
• Organizational skills and ability to meet deadlines.
• Written and verbal communication skills.
• Bachelor's degree or equivalent; 1-3 years related experience.

Responsibilities

• Advise students and parents on all aspects of financial aid.
• Analyze student data and verify documentation for eligibility for aid programs.
• Process documents for initial and follow-up evaluation of student files.

Skills

Policy interpretation

Counseling skills

Attention to detail

Verbal communication

Written communication

Data verification

Organizational skills

Analytical thinking

Customer service

Education

Bachelor's degree or equivalent

Tools

Student information systems

Content management software

Microsoft Office

Job description

Who We Are
Founded in 1965,

Who We Are
Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.
To learn more about UC Irvine, visit www.uci.edu.
The Division of Enrollment Management is a key campus thought partner that provides collaborative leadership in university-wide efforts, utilizing systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness, and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions.
The Office of Financial Aid & Scholarships is a key contributor to student success and student access in higher education, administering all types of financial assistance for eligible students demonstrating financial need, academic merit, and/or other merit factor(s). This includes, but is not limited to scholarships, grants, loans, and/or work-study awards.

Your Role on the Team
The Financial Aid Advisor uses professional financial aid concepts applied to a limited number of financial aid functions. Provides information and interpretation of standard policies, procedures and regulations. Works independently under general supervision, interpreting a variety of financial aid policies and procedures as well as agency regulations. Advises students and parents regarding all aspects of financial aid, including various University, Federal, and State financial aid programs, student budgets and fee payments. Analyzes student data and verifies the integrity of documentation (e.g., IRS, DHS, Social Security, etc.) to determine eligibility for student aid programs. Processes documents for the initial and follow-up evaluation of student files.

Required
What It Takes to be Successful

• Basic knowledge of policies, regulations, and practices for awarding financial aid.
• Basic knowledge of student loan programs, funding processes, Federal regulations, and Federal loan processing system.
• Basic knowledge of University policies, processes, and procedures.
• Basic knowledge of advising and counseling techniques.
• Ability to apply knowledge of policies to individual situations.
• Problem identification and critical thinking skills.
• Ability to calculate financial aid with attention to detail and accuracy.
• Organizational skills and ability to prioritize work and meet deadlines.
• Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills.
• Ability to assess processes and recommend improvements. Good interpersonal skills.
• Bachelor's degree in related area and / or equivalent experience / training
• 1-3 years related experience

Preferred

• Proficiency with standard office software, internet, and email applications. Basic knowledge of common University‑specific computer application programs.
• Experience using complex databases.
• Experience using student financial planning/student billing systems.
• Experience using content management software.

Special Conditions

• Occasional/seasonal nights and weekends.
• Must complete and pass a US Department of Justice background check.
• Hybrid position. On-site availability is required. On-site days TBD.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
The expected pay range for this recruitment is $29.47- $29.47 (Hourly).

Conditions Of Employment

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail].

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization