Finance & Operations Intern - Marketing & Communications Department

Travelers; United States; On-site; USD 33,000 - 36,000; Full time

Job summary

Travelers is offering an internship that provides a front-row view of how finance and operations support a large marketing and communications organization. You will report to the finance manager and focus on budget, invoicing, and financial reporting while also helping marketing operations.

You will use data to derive insights, leverage AI-enabled tools to work faster, and learn directly from finance and operations leaders.

Qualifications

• Preferred GPA of 3.0 or greater.
• Pursuing or obtained a Bachelor's or Master's degree.

Responsibilities

• Support invoice processing and reconciliation
• Help maintain financial tracking and reporting documentation
• Review and validate financial data to ensure accuracy and completeness
• Analyze spending and budget trends, and translate findings into takeaways
• Coordinate with internal partners on departmental financial activities
• Use Workfront and AI-enabled tools to improve project intake and workflow efficiency
• Track project requests, timelines, and deliverables
• Support operational reporting and data analysis
• Contribute to process improvement initiatives and documentation of best practices
• Assist with quality review and maintenance of operational records and project data
• Assist planning and coordination of team events, workshops, and recognition programs
• Assist with internal communications and employee engagement activities
• Contribute to intranet content and monitor engagement metrics

Skills

Detail-oriented

Curiosity

Education

Bachelor's or Master's degree

Tools

Microsoft Office

Excel

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category Marketing Compensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $24.00 - $26.00 Target Openings 1

What Is the Opportunity?

Applicants must be authorized to work for any employer in the U.S. now and in the future. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.

Internship Overview

This internship offers a front-row view of how finance and operations work together to keep a large marketing and communications organization running. You will report to the finance manager and focus primarily on budget, invoicing, and financial reporting, while also supporting marketing operations. The two functions work hand in hand: the financial data you analyze is tied to the projects, timelines, and deliverables you help track. Working in both gives you a complete picture of how marketing investments are planned, managed, and measured. You will use data to find insights, use AI-enabled tools to work faster and think more broadly, and learn directly from finance and operations leaders. This is a role for someone curious, detail-oriented, and eager to turn numbers into recommendations. You will also contribute to employee engagement initiatives that strengthen collaboration across the division.

Who you’ll work with

You will collaborate with teams across the Enterprise Marketing & Communications division, including Enterprise Integrated Marketing, Communications, Finance & Operations, and Enterprise Customer Experience. You will see how each function contributes to the business and build a network across the division.

Finance Support and Analytics (primary focus)

• Support invoice processing and reconciliation
• Help maintain financial tracking and reporting documentation
• Review and validate financial data to ensure accuracy and completeness
• Analyze spending and budget trends, and help translate findings into clear takeaways for the team
• Coordinate with internal business partners on departmental financial activities

What you’ll learn: How a department budget is managed day to day, how to validate and interpret financial data, and how to use analytics to spot trends, flag variances, and support sound business decisions.

Marketing Operations and AI-Enabled Ways of Working

• Use Workfront and AI-enabled tools to improve project intake and workflow efficiency
• Track project requests, timelines, and deliverables
• Support operational reporting and data analysis
• Contribute to process improvement initiatives and documentation of best practices
• Assist with quality review and maintenance of operational records and project data

What you’ll learn: How projects move from request to delivery, how operational and financial data connect, and how to apply AI as a thought partner to analyze information, strengthen deliverables, and streamline routine tasks, with the judgment to check results for accuracy and quality.

Engagement & Integration Initiatives

• Support planning and coordination of team events, workshops, and recognition programs
• Assist with internal communications and employee engagement activities
• Contribute to the development and maintenance of employee intranet content
• Help monitor engagement metrics and identify ways to improve participation and awareness
• Assist with the community newsletter and employee recognition program
• Support community training and development initiatives, including workshop planning, coordination, and communications

What you’ll learn: How to plan and run events, write for an internal audience, manage digital content, and use data to measure and improve engagement.

What you’ll gain

• Hands-on experience in financial operations, reporting, and analytics within a large corporate finance team
• A clear view of how finance and marketing operations partner to manage projects and budgets
• Practical skill in turning financial and operational data into insights and recommendations
• Confidence using AI-enabled tools responsibly to work smarter and sharpen your thinking, a skill employers increasingly value
• Working knowledge of Workfront, AI-enabled tools, and the Microsoft suite
• Exposure to division leaders and a professional network across Travelers Experience you can point to on a resume and discuss in future interviews

Applications and systems used Required: Microsoft products (Excel, PowerPoint, Word, Outlook, etc.), with proficiency in Excel On the job Learning: Workfront; AI-enabled tools

What Will Our Ideal Candidate Have?

Preferred Cumulative GPA of 3.0 or greater.

What is a Must Have?

Pursuing or Obtained a Bachelor's or Master's degree.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

Other Information

Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/. Travelers has more than 30,000 employees in the United States, Canada, the United Kingdom, and Ireland.

Open to all employees, our 10 Diversity Networks celebrate culture and communities and create spaces for all employees through powerful forums for dialogue and support. Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. Travelers has been recognized by organizations such as G.I. Jobs and Military Times. Our employees are valuable assets to their hometowns, volunteering for important causes each year.