Finance ERP Transformation Change Leader

Amazon; Arlington (VA); On-site; USD 95,000 - 163,000; Full time

Job summary

Amazon is seeking a Change and Training Manager to lead organizational change, communications, training, and adoption for a multi-year Finance ERP transformation. This role collaborates across Accounting, Finance, Product, Engineering, Solution Architecture, Internal Controls, SAP, and implementation partners to prepare teams for new systems, processes, and roles.

The successful candidate will translate the ERP roadmap into actionable learning plans, assess impacts, develop targeted

Qualifications

• Bachelor's degree in accounting, information systems, finance, or equivalent.
• 10+ years experience leading organizational change, communications, training, or adoption for large-scale business or technology transformation programs.
• Experience developing and executing change-management strategies, stakeholder plans, communications, and training programs.
• Strong program management, stakeholder management, facilitation, and problem-solving skills.
• Demonstrated ability to assess organizational impacts and translate complex changes into clear actions for affected users.

Responsibilities

• Own the end-to-end change management and training strategy, plan, governance, and execution for the Finance ERP transformation.
• Conduct change-impact assessments across organizations, processes, systems, controls, data, roles, and responsibilities.
• Identify and segment impacted stakeholder groups and develop engagement strategies based on the nature and scale of change.
• Create and execute an integrated communications plan that provides timely, consistent, and audience-specific information.
• Develop the training strategy, curriculum, delivery approach, schedule, and completion requirements for impacted users.
• Coordinate the development, review, testing, and delivery of training materials, including role-based courses, job aids, simulations, and support resources.
• Define and monitor measures for stakeholder engagement, training completion, learner proficiency, adoption, and change effectiveness.
• Identify adoption risks, resistance, capability gaps, and organizational impacts, and develop targeted mitigation plans.
• Integrate change and training activities with design, testing, data migration, business readiness, cutover, release, and stabilization milestones.
• Partner with leaders to clarify future-state roles, responsibilities, operating mechanisms, and organizational expectations.
• Support deployment and stabilization by coordinating user support, reinforcement communications, refresher training, and adoption interventions.
• Manage implementation partners and vendors supporting change management, communications, and training delivery.
• Provide senior leaders with clear updates on organizational impacts, adoption risks, training readiness, and decisions requiring intervention.

Skills

Change management

Stakeholder management

Program management

Communications

Training

Adoption

Facilitation

Education

Bachelor's degree in accounting, information systems, finance, or equivalent

Tools

SAP S/4HANA

Oracle ERP

Job description

Amazon is seeking a Change and Training Manager to lead organizational change, communications, training, and adoption for a multi-year Finance ERP transformation. This role collaborates across Accounting, Finance, Product, Engineering, Solution Architecture, Internal Controls, SAP, and implementation partners to prepare teams for new systems, processes, and roles.

The successful candidate will translate the ERP roadmap into actionable learning plans, assess impacts, develop targeted