Finance Enrollment Specialist

CommQuest Services Inc; Canton (OH); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Mental Health days

Paid holidays

Retirement plan

Medical, Dental, and Vision plans

CEU/licensure reimbursement

Job summary

CommQuest Services, Inc. is seeking a full-time Finance Enrollment Specialist to join our Canton, OH Assessment Center. You will manage enrollment, financial transactions, and services for clients, ensuring accurate records and compliance with procedures.

This role acts as a liaison between Intake Staff and the Finance team to support sustainable operations. Responsibilities include assisting clients with financial paperwork, verifying insurance eligibility, educating on options and payment

Qualifications

• High School Diploma or GED is required.
• Intermediate computer navigation skills for MS Office.
• Ability to manage a multi-line phone system with professionalism under stress.
• Experience with NextGen or other Electronic Health Records (EHR) databases, charge verification/entry, and billing is highly preferred.

Responsibilities

• Assist clients with completing financial paperwork and enrollment forms.
• Verify eligibility for insurance coverage, Medicaid, and other financial assistance programs.
• Educate clients about financial assistance options and payment plans available.
• Maintain accurate and up-to-date insurance information/financial records in compliance with organizational and regulatory standards.
• Input and track client financial data in the electronic health records (EHR) system.
• Ensure confidentiality and security of client financial information.
• All other duties as assigned

Skills

Professional demeanor

Interpersonal skills

MS Office proficiency

Customer service

Education

High School Diploma or GED

Tools

NextGen EHR

Charge Verification

Charge Entry

Billing

Job description

Finance Enrollment Specialist

Real-world impact. Life-changing outcomes.

CommQuest seeks a full-time Finance Enrollment Specialist to work at our Assessment Center located in Canton, OH. The Finance Enrollment Specialist are responsible for managing and overseeing all enrollment, financial transactions and services within the agency related to financial client services. This includes handling client payments, maintaining financial records, processing insurance information, and ensuring compliance with financial procedures. The Financial Enrollment Specialist will work as a liaison between Intake Staff and the Finance team. With sustainability as a core value of the agency, the Finance Enrollment Specialist plays a vital part in supporting the organization's business sustainability.

In this role, you will:

• Share CommQuest's mission
• Build valuable relationships with clients, visitors, volunteers, and staff
• Be an ambassador for our services and a critical member of the team
• Make a real difference addressing the mental health needs in our community

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.

What you gain:

• Relationships within the organization and in the mental health community
• Visibility into how our community supports those in need
• Opportunities to share your expertise
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• Assist clients with completing financial paperwork and enrollment forms.
• Verify eligibility for insurance coverage, Medicaid, and other financial assistance programs.
• Educate clients about financial assistance options and payment plans available.
• Maintain accurate and up-to-date insurance information/financial records in compliance with organizational and regulatory standards.
• Input and track client financial data in the electronic health records (EHR) system.
• Ensure confidentiality and security of client financial information.
• All other duties as assigned

Schedule:

The work schedule is primarily between Monday through Friday, 8 a.m.- 5 p.m. with flex time on Fridays. Must have availability to accommodate additional hours as needed and requested by the Supervisor.

Minimum Qualifications:

• Minimum of a High School Diploma or GED equivalent is required
• Intermediate computer navigation skills are required for extensive computer usage with MS Office
• Must have the ability to manage a multi-line phone system maintaining a professional and pleasant demeanor in stressful situations
• Previous experience with NextGen and/or other Electronic Health Records database, Charge Verification, Charge Entry, and/or Billing is highly preferred

Full-Time Benefits:

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursement and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.