Finance Coordinator

TALENT Software Services; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Corning Optical Communications is seeking a skilled finance professional to manage disputes and deductions, optimize cash flow, and collaborate with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations.

The role focuses on analyzing chargebacks, leading collections for disputed accounts, and driving improvements in systems and reporting. Strong communication and Excel skills are essential in a dynamic environment.

Qualifications

• Associate degree in Finance, AR, or related field required.
• 5+ years in Finance, AR, or Corporate Collections.
• Preferred: Bachelor's degree and 10+ years experience.
• Experience with chargebacks, invoicing, and order processing systems.

Responsibilities

• Analyze root causes of chargebacks and invoicing errors.
• Notify customers of invalid chargebacks and initiate recovery actions.
• Lead collections for disputed accounts and meet targets.
• Drive improvements in systems and reporting tools.
• Enforce dispute policies to safeguard assets.
• Participate in chargeback/invoicing/order processing system projects.
• Support sales objectives while resolving disputes and minimizing bad debt.
• Keep supervisor informed and request memos to maintain clean receivables.
• Demonstrate proactive problem solving.
• Maintain current documentation for all controlled documents.

Skills

Analytical mindset

Communication skills

Customer focus

Adaptability

Time management

Leadership potential

SAP

Microsoft Office

SharePoint

Advanced Excel

Education

Associate degree

Bachelor's degree

Tools

SAP

Microsoft Office

Windows

SharePoint

Advanced Excel

Job description

Job Description

Job Description

Scope of Position

Responsible for managing disputes and deductions to optimize cash flow and profitability for Corning Optical Communications (COC). This role involves collaboration with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations.

Key Responsibilities

• Analyze root causes of chargebacks and invoicing errors; upscale issues to prevent recurrence.
• Notify customers of invalid chargebacks and initiate recovery actions; communicate significant issues to Sales and Customer Operations.
• Lead collections for disputed accounts and meet performance targets set by leadership.
• Drive continuous improvement in systems and reporting tools.
• Enforce dispute and deduction policies to safeguard company assets.
• Participate in projects related to chargebacks, invoicing, and order processing system enhancements.
• Lead chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses.
• Keep Supervisor informed of ongoing issues; request credit/debit memos promptly to maintain clean receivables.
• Demonstrate ability to forward thinking and take proactive approach to problem solving
• Maintain current documentation for all assigned controlled documents.

Education & Experience

• Required: Associate degree and 5+ years of experience in Finance, Accounts Receivable, and Corporate Collections
• Preferred: Bachelor's Degree and 10+ years of experience in Finance, Accounts Receivable, or Corporate Collections

Required Skills

• Adaptability in a dynamic, fast-changing environment
• Strong customer focus and commitment to quality
• Excellent verbal and written communication skills
• Analytical mindset with strong problem-solving abilities
• Effective time management and prioritization skills
• Collaborative team player with leadership potential
• Current utilization and Proficiency in SAP, Microsoft Office, Windows, SharePoint; and Advanced Excel Skills