Finance Client Accounts Specialist

Isaiah House Treatment Center

Louisville (KY)

On-site

USD 32,000 - 46,000

Full time

3 days ago

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Job summary

Isaiah House Treatment Center in Louisville, KY seeks a Client Services Account Associate to manage daily financial workflows for clients and handle mail logistics across all facilities. The role ensures accurate processing of payments and proper cash handling while supporting department efficiency.

This position requires a high school diploma or GED, an active Kentucky driver's license, and proficiency with Microsoft Office.

Qualifications

High School diploma or GED is required.
Active Kentucky Driver’s License is required.
Proficient with Microsoft Suite of products.
Process Jot forms for all Isaiah House facilities.
Collects, sorts, and arranges for transport of mail to all Isaiah House facilities.
Process client’s credit/debit cards or deposit cash to add money to their CACTAS accounts.
Assist clients in obtaining account balances and account statements as requested.
Conduct research regarding client inquiries.
Ensure the collection and proper dispersion of all incoming client money and deliver to Client Finance Supervisor.
Receive cigarettes from house office for clients that came in over the weekend/after hours.

Responsibilities

Execute the day-to-day financial process for each client.
Place and distribute Walmart and tobacco orders.
Ensure the department operates at peak efficiency.
Receive cigarettes from house office for clients that came in over the weekend/after hours.
Serve as a liaison to the Client Finance Supervisor for monetary processes.