Finance App Support Lead — AI & Transformation (Hybrid)

Santander Holdings USA Inc

New York (NY)

Hybrid

USD 145,000 - 180,000

Full time

6 days ago

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Job summary

Santander Holdings USA Inc is seeking an experienced Application Support Development Associate for a 3-day on-site hybrid role at our Madison Ave, NY location. You will bridge Finance processes and technology, partnering with Finance, business, and engineering teams to define requirements and deliver modern finance applications.

The role emphasizes AI-enabled development, data flows, and system integrations, with a strong focus on Finance data, GL, and regulatory reporting.

Qualifications

5 Years Java, JavaScript, API and Vendor APIs, Jira, VMware Virtualization and Scrum Methodology – Required.
5 Years Knowledge of Systems Development Lifecycle (SDLC). – Required.
Consulting, technology consulting, application management, or similar advisory experience, with demonstrated problem-solving skills and the ability to work across multiple stakeholders and priorities.
Strong knowledge of Finance applications and processes, preferably including General Ledger (GL), Regulatory Reporting, Financial Reporting, financial data, and related systems.
Technical experience and a strong understanding of software development, system architecture, application integrations, data flows, and technology delivery. Hands-on software development experience is beneficial but not required.
Experience partnering with software engineers, developers, architects, business analysts, Finance professionals, and other technology stakeholders.
Interest or experience in AI-enabled development and transformation, including using AI tools to accelerate development, analysis, automation, documentation, or delivery.
Strong analytical skills with the ability to break down ambiguous or complex problems and develop actionable solutions.
Demonstrated initiative and ownership, including the ability to identify opportunities, recommend solutions, and drive activities through completion.
Ability to adapt quickly to changing requirements, priorities, and business needs in a fast-paced environment.
Strong written and verbal communication skills, with the ability to convey clear messages across technical and non-technical audiences.
Ability to work effectively with geographically distributed and remote teams.
Strong initiative and ownership, with the ability to identify opportunities, propose solutions, and drive activities forward with limited supervision.
Intellectual curiosity and a continuous-learning mindset, with an eagerness to learn new technologies, Finance processes, and approaches to solving problems.
Advanced proficiency in Microsoft Excel is strongly preferred and is a key requirement for the role, including experience working with complex formulas, pivot tables, lookups, data analysis and reconciliation, and large datasets.
Knowledge of and hands-on experience with AI-enabled development and productivity tools is highly desirable, including platforms such as Devin, Google Antigravity, GitHub Copilot, Cursor, Claude Code, and similar AI coding or agentic development tools. The candidate should demonstrate an interest in leveraging these technologies to accelerate software development, data analysis, automation, documentation, problem solving, and overall technology delivery.

Responsibilities

Partner with Finance, Technology, and other stakeholders to understand business challenges, define requirements, and develop practical technology solutions.
Apply strong knowledge of Finance applications, financial data, and processes, ideally including General Ledger (GL), Regulatory Reporting, Financial Reporting, and related Finance systems.
Serve as a bridge between business and engineering teams, translating business requirements and Finance concepts into clear technology requirements and solution designs.
Analyze complex applications, data, and process issues; identify root causes; evaluate potential solutions; and coordinate with appropriate teams through resolution.
Work closely with software development and engineering teams to evaluate system architecture, application integrations, interfaces, data flows, and technology dependencies.
Contribute to the design, implementation, enhancement, and support of critical Finance applications and technology solutions.
Evaluate the impact of proposed application and technology changes and help ensure solutions meet business, functional, technical, and control requirements.
Support application incidents and production issues by coordinating across Finance, engineering, infrastructure, data, and other technology teams.
Identify opportunities to leverage AI-enabled development, automation, and analytical tools to accelerate development, analysis, problem solving, and technology delivery.
Contribute to broader Finance and Technology transformation initiatives, including process simplification, application modernization, automation, and improvements to financial data and reporting.