Finance & Administration - Student Accounts Graduate Assistantship

Southern Arkansas University; Greenwood (SC); Híbrido; USD 5400 - 6600; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Tuition waiver

Stipend

Descripción de la vacante

Southern Arkansas University seeks a Finance & Administration - Student Accounts Graduate Assistant. The role involves front-line customer service for student accounts via in-person, phone, and email communications, handling charges, payments, holds, refunds, scholarships, and 1098T forms.

The GA will file and scan student account records and assist students and parents professionally while working about 20 hours per week during the academic year. Renewal for one additional year is possible.

Formación

• Must be accepted into one of the Graduate Programs at Lander University prior to starting.
• Graduate Assistants work approximately 20 hours per week during the school year.
• Compensation includes tuition and fee waiver and stipend.

Responsabilidades

• Provide front-line customer service to the Student Accounts office via in-person, phone, and email contact with students, parents, and sponsors.
• Provide accurate information about charges, payments, payment plans, holds, refunds, scholarships, third-party payments, and 1098T tax forms.
• File and scan student account information as necessary.
• Assist students and parents in a professional manner.

Conocimientos

Customer service

Educación

Graduate program enrollment

Descripción del empleo

Finance & Administration - Student Accounts Graduate Assistantship

Candidates must be accepted into one of the Graduate Programs here at Lander University prior to beginning the position.

Compensation: Selected candidate will receive a 50% tuition and fee waiver as well as a $3000 stipend per semester.Note that if the GA position does not relate directly to their graduate studies the student will be taxed on the stipend and tuition benefits. Graduate Assistants work approximately 20 hours per week during the school year. Graduate Assistantships may be renewed for one additional year.

Primary Responsibilities

The Student Accounts Customer Service Representative provides front-line customer service to the Student Account’s office; involving extensive in-person, telephone, and emailcontact with students, parents, and sponsors; providing accurate and timely information about student accounts charges and payments, payment plans, holds, refunds, outside scholarships, third-party payments, and 1098T tax forms. The position also requires filing and scanning of student account information as necessary. Be committed to assisting students and parents in a professional manner.