Final Mile Delivery Specialist – Customer Experience Pro

Tractor Supply Company; Dinuba (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Tractor Supply Company in Dinuba, CA is seeking a Delivery Specialist to bring purchased merchandise to customers while meeting safety and quality standards. You will build trusted relationships, provide seasoned advice, and resolve delivery issues to ensure a Legendary Customer Experience.

The role requires you to load and unload, conduct vehicle inspections, and collaborate with store personnel to meet customer needs. A valid license and driving history meeting MVR requirements are expected.

Qualifications

• Experience: Previous truck delivery experience is a plus but not required.
• Experience with hand truck, dolly, pallet jack and forklift preferred.
• Must be 23 years of age or older, have at least 3 years of driving experience and meet MVR check requirements.

Responsibilities

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and equipment.
• Load, unload, and organize products safely and efficiently.
• Perform pre-trip and post-trip vehicle inspections for safety.
• Maintain an accurate record of deliveries and issues.
• Communicate with customers and provide updates during delivery.
• Provide exceptional customer service and a positive experience.
• Partner with field sales and store personnel to satisfy customer needs.
• Handle returns or inquiries as needed.

Skills

Delivery experience

Customer service

Valid driver's license

GPS navigation

Time management

Education

High school diploma

Tools

Outlook

Job description

Tractor Supply Company in Dinuba, CA is seeking a Delivery Specialist to bring purchased merchandise to customers while meeting safety and quality standards. You will build trusted relationships, provide seasoned advice, and resolve delivery issues to ensure a Legendary Customer Experience.

The role requires you to load and unload, conduct vehicle inspections, and collaborate with store personnel to meet customer needs. A valid license and driving history meeting MVR requirements are expected.