Filed Service Engineer

Graham Personnel Services; Irving (TX); On-site; USD 88,000 - 98,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Health Savings Account (with company贡献

Company-paid holidays

Personal time off

Education assistance

Employee referral bonus

Ongoing training and development

#DHIR26

Job summary

Graham Personnel Services in Irving, TX seeks a Field Service Engineer to support and expand presence across Texas. The role focuses on technical expertise in customer engagements, evaluating water systems, and delivering practical solutions aligned with client needs.

The candidate will collaborate with business development to convert opportunities into long-term customer relationships and revenue growth, with travel as required.

Qualifications

• Experience in technical business development, engineering, or field service within water systems or related industry.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with service, engineering and operations teams.
• Self-motivated with strong organizational skills.
• Ability to travel as required for business meetings and events.

Responsibilities

• Technical Support: Partner with business development to support customer engagements with strong technical expertise.
• System Evaluation: Perform site assessments, system reviews, and technical evaluations to identify improvements.
• Solution Development: Develop practical, cost-effective solutions for system upgrades and maintenance.
• Proposal Support: Assist in developing technical proposals, scopes of work, and project recommendations.
• Customer Engagement: Act as a technical resource for customers to understand performance, risks, and improvements.
• Opportunity Conversion: Support technical validation through project execution to secure profitable work.
• Field Collaboration: Work with service and operations teams to ensure executable solutions.
• Brand Representation: Represent at customer meetings, technical discussions, and industry events.
• Reporting: Track evaluations, opportunities, and project support activities.

Skills

Technical communication

Problem solving

Team collaboration

Travel flexibility

Tools

Microsoft Office

CRM tools

Job description

Position: Field Service Engineer Location: Irving, TX Salary: $88k/yr - $98k/yr Seeking a Field Engineer to support and expand our presence across Texas. This role is focused on providing technical expertise in customer engagements, evaluating water systems, and developing practical solutions that align with client needs. The ideal candidate will work closely with our existing business development resources to convert opportunities into long-term customer relationships and revenue growth.

Key Responsibilities:

• Technical Support: Partner with business development team members to support customer engagements with strong technical expertise.
• System Evaluation: Perform site assessments, system reviews, and technical evaluations to identify improvement opportunities.
• Solution Development: Develop practical and cost-effective solutions for system upgrades, maintenance strategies, and new installations.
• Proposal Support: Assist in developing technical proposals, scopes of work, and project recommendations.
• Customer Engagement: Serve as a technical resource for customers, helping them understand system performance, risks, and improvement options.
• Opportunity Conversion: Support the business development process from technical validation through project execution to secure profitable work.
• Field Collaboration: Work closely with service and operations teams to ensure solutions are executable and aligned with customer expectations.
• Brand Representation: Represent at customer meetings, technical discussions, and industry events.
• Reporting: Track technical evaluations, opportunities, and project support activities.

Qualifications:

• Experience in technical business development, engineering, or field service within water systems or a related industry.
• Ability to communicate technical concepts clearly to both technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with service, engineering and operations teams.
• Self-motivated with strong organizational skills.
• Proficiency in Microsoft Office and CRM tools.
• Ability to travel as required for business meetings and events.

Benefits:

• Competitive base salary
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (with company contributions), and more
• $1 for $1 401k match up to 4%9
• Company-paid holidays
• Generous personal time off that increases with tenure
• Education assistance
• Employee referral bonus program
• Ongoing training and development by internal and external industry experts
• #DHIR26