File Intake Analyst

Goldberg Segalla LLP; Buffalo (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k) plan

Flexible spending

Job summary

Goldberg Segalla LLP is seeking a File Intake Analyst for its Buffalo or Albany offices. The role focuses on evaluating intake information, coordinating with attorneys, and ensuring accurate data entry in Aderant and related systems.

Responsibilities include timely matter openings, information requests, and assisting with onboarding new attorneys. The position offers hourly pay, a benefits package, and a collaborative firm culture.

Qualifications

• Clear English communication skills and ability to exchange information precisely.
• Strong organizational and time-management abilities.
• Ability to observe and assess data and documents in print and on screen.
• Team-oriented with capability to work independently under general guidelines.
• Ability to handle confidential information appropriately.
• Comfort with responding to internal or external inquiries, including sensitive or adversarial matters.

Responsibilities

• Evaluate file intake information for accuracy before entry in Aderant.
• Follow up with attorneys and legal assistants for missing or unclear details.
• Ensure accurate, consistent data entry in firm systems per protocols.
• Open new matters promptly (1–2 business days) after info submission.
• Communicate to request missing information from attorneys staff when needed.
• Contribute to maintaining and updating information in Aderant and other systems.

Skills

English communication

Organization

Time management

Data assessment

Teamwork

Independent work

Confidentiality

Tools

Aderant

iManage

Job description

File Intake Analyst (Albany, NY; Buffalo, NY)

Goldberg Segalla is a national civil litigation law firm that represents major national and regional companies and insurance carriers in all aspects of business counseling, risk assessment and dispute resolution including representation in various types of claims, controversies and litigation involving personal and other injuries, property damage, contract disputes and business torts. While our Am Law 200 and Chambers ranked firm employs more than 1,000 people, we operate as one tight-knit and highly collaborative team.

Goldberg Segalla has an immediate opportunity fora File Intake Analyst in its Buffalo or Albany, NY office.

ESSENTIAL JOB FUNCTIONS:

• Evaluate information secured in the file intake process to ensure accuracy and adequacy prior to entry in Aderant
• Professional follow up with attorneys and legal assistants for additional information or for clarity of information as needed
• Ensure the consistent entry of accurate information in Aderant during the file intake process consistent with firm protocols
• Conduct timely opening of new matters (1-2 business days) upon submission of appropriate information to the File Intake Group
• Prompt communication to request information to attorneys, administrative staff and supervisors in the event information is missing or unclear upon receipt of a request to open a new matter
• Contribute to the maintenance and updating of information in Aderant
• Assist in the file opening process during the onboarding of new attorneys to the firm
• Completion of reports on a daily, weekly, monthly or as needed basis
• Contribute to the training of firm employees with respect to the file opening process.
• Appreciate and understand the impact of File Opening and Aderant usage by the File Intake Department on other departments and the firm overall
• Understand and appropriately utilize firm systems including, but not limited to, Aderant, iManage, etc.
• Receive cross training and assist other departments as needed
• Assist with special projects and assignments as needed

REQUIRED SKILLS/ABILITIES & EXPERIENCE:

• Regularly required to clearly communicate and exchange information in English
• Strong organization and time management skills
• Regularly required to observe and assess data and documents, in printed form and on computer screens
• May be requested to work beyond normal work hours and weekends for special projects
• Works well in a team environment
• Ability to work independently within general guidelines and minimal supervision
• Ability to recognize the need for confidentiality of information and to maintain such confidences
• Ability to respond to internal or external inquiries, including those of a sensitive, confidential, or adversarial nature

Benefits

This role offers a hourly salary and bonus opportunity. The hourly salary range for this position is $21.00 to $25.00. Actual pay may be adjusted based on experience and other job related factors permitted by law. This position also offers a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance a 401(k) plan, flexible spending and more.

Goldberg Segalla isn't merely a business--we're a community. We value the diversity of our teams and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody.

Goldberg Segalla is committed to building a workplace where talented people from different backgrounds, experiences, and perspectives can succeed, grow, and lead – together. With a broad national footprint and strong market presence, Goldberg Segalla offers the scale of a growing national firm with a small firm’s connective culture. Join #TeamGS today.

Department: Client Revenue and Ops
This is a full time position