Figleaf Sales Associate (North)

Community Health Network; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Community Health Network in Indianapolis, IN is seeking a Figleaf Sales Associate to deliver exceptional customer service, operate the cash register, and maintain inventory across locations. You will assist with mastectomy fittings and compression garments while ensuring HIPAA compliance and accurate patient registration.

This role requires a High School Diploma or GED, strong math and communication skills, and the ability to work Monday through Friday 8:30 AM to 5:00 PM, with occasional store

Qualifications

• High School Diploma or GED required.
• Experience in customer service.
• Ability to handle cash and operate POS.
• Ability to learn HIPAA compliant procedures.
• Flexible schedule and willingness to work at multiple locations.

Responsibilities

• Provide customer service in a professional and courteous manner.
• Run the cash register and maintain accurate inventory.
• Receive, price and stock merchandise; assist with mastectomy fittings and compression garments.
• Schedule appointments with patients while maintaining HIPAA requirements.
• Assist with product merchandising and store maintenance.

Skills

Customer service

Cash handling

HIPAA compliance

Team player

Communication skills

Detail oriented

Education

High School Diploma or GED

Tools

EPIC

POS System

Job description

7979 Shadeland Ave
Suite 110
Indianapolis , IN 46250
United States

Shift

Day Job

Hours

Monday-Friday 8:30-5pm

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Figleaf Sales Associate will be responsible for providing customer service in a professional and courteous manner, run the cash register, maintain inventory, receives, prices, and stock merchandise, answers telephone, utilizes electronic billing program to conduct patient registration, and schedule appointments with professionalism and utmost regard to HIPAA requirements. The Associate assists with/conducts mastectomy fittings, compression fittings and nursing bra fittings.

Exceptional Skills and Qualifications

Applicants for this position should be able to demonstrate customer service skills and compassion to patients/family members. Ability to give and receive instruction, written or verbal. Must be able to make basic mathematical calculations accurately and in a timely manner. Must be a team player with highly developed problem solving and communication skills. Must maintain composure when dealing with stressful situations. Ability to learn rapidly and perform a variety of tasks in an accurate and timely manner. Must be willing to work at multiple locations as needed with a flexible schedule to work events. Attention to detail.

• High School Diploma or GED required.
• Fits prostheses and bras and customizes recommendations for mastectomy products with each patient.Also responsible for fitting compression garments and ensure needs are met.
• Accurately identifies and enters patient demographics, insurance, and financial information including in network and out of network benefits through electronic filing systems, EPIC.
• Obtains patient identification and insurance cards. Scans appropriate information into patient's account.
• Verifies medical necessity in accordance with the Centers for Medicare and Medicaid Service (CMS) standards of communicates relevant coverage and eligibility information to the patient.
• Scrutinizes all registrations to ensure that all necessary information is obtained, including but not limited to any necessary authorization, reach out to physician offices and/or insurance companies when needed.
• Answers the telephone with appropriate telephone etiquette.
• Operates the cash register/Point of Sale System, maintaining accurate inventory and correct pricing by ensuring each item is scanned correctly during sales transaction.
• Merchandises product on the sales floor as directed.
• Cleans displays and shelves and straightens merchandise on a routine basis.
• Receives, prices and stocks merchandise.
• Monitors store traffic and notifies manager or security if there is a suspicion of shoplifting.
• Maintains a positive and productive working relationship with other members of the department.
• Respects the confidentiality and privacy needs of the patients, family, and staff.
• Participates in cross training for work in the other stores and rotates to other stores as needed.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.