Associate Patient Access Lab Rep- Community Hospital Anderson

Community Health Network; Anderson (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Associate Patient Access Lab Representative at Community Hospital Anderson serves as the first point of contact for visitors and handles patient registration, financial clearance, appointment scheduling, and insurance verification.

The role also includes phlebotomy duties, specimen collection, delivering specimens to the laboratory, and performing EKGs, in addition to maintaining accurate records and providing courteous, professional service.

Qualifications

• High School Diploma or GED is required.
• 6 months of healthcare or insurance experience preferred.
• Successful completion of a phlebotomy training program strongly preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task, attention to detail, organization, and teamwork.
• Knowledge of Microsoft Office.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Serves as the first point of contact for visitors entering our facilities and handles all aspects of customer service, patient registration and financial clearance.
• Performs appointment scheduling, registration, demographics verification, insurance verification, and telephone coverage; data entry, authorizations, pre-registration, check in/check out, referrals, and point of service collections.
• Orders and completes specimen collection (blood, urine, nasopharyngeal, etc.) for screening and diagnostic laboratory testing; maintains specimen integrity and delivers specimens to the laboratory; performs EKGs.

Skills

Interpersonal skills

Verbal communication

Written communication

Multi-tasking

Attention to detail

Organization

Team player

Microsoft Office

Phone skills

Education

High School Diploma or GED

Phlebotomy training program

Tools

Microsoft Office

Job description

Associate Patient Access Lab Rep- Community Hospital Anderson

1515 N. Madison Ave.
Anderson , IN 46011
United States

Shift

Day Job

Hours

Monday-Friday 6:00am-6:30pm (hours vary)
Every 12th Saturday 7:00am-3:30pm
No holidays

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Lab Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service, patient registration and financial clearance. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned. In addition, the Associate Patient Access Lab Representative is responsible for ordering and completing specimen collection (blood, urine, nasopharyngeal, etc.) for the purpose of screening and diagnostic laboratory testing, maintains specimen integrity, delivers specimens to the laboratory, and performs EKG’s.

Exceptional Skills and Qualifications

• High School Diploma or GED required.
• 6 months of previous healthcare or insurance experience preferred.
• Successful completion of a phlebotomy training program strongly preferred.
• Strong interpersonal and communication skills.
• Instructions and obtaining patient billing information.
• Excellent verbal and written communication skills, including professional one-on-one interactions and phone skills.
• Ability to multi-task, have attention to detail, strong organization skills, and be a team player.
• Knowledge of Microsoft Office.
• Ability to work well under pressure in a fast pace environment.
• The visual acuity and manual dexterity to identify venipuncture sites and to accurately collect all types of specimens according to prescribed techniques.
• A strong detail orientation to ensure proper registration, collecting correct specimens, labeling vials, verification of patient identification, operate a computer, and maintain records.
• The organizational skills to arrange and follow computer blood drawing schedule for multiple, heavy volume and sometimes timed tests.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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