Field Water & Wastewater Service Technician

Uft; Belgrade (MT); On-site; USD 46,000 - 58,000; Full time

Job summary

Peak Water Services is seeking a Service Tech to support customers and team members by inspecting, maintaining, and repairing water and wastewater systems. You will travel to customer locations, work outdoors, and handle 80% of field work in varying weather conditions.

The role emphasizes problem-solving, safety compliance, and continuous learning through on-the-job training and professional materials. A high school diploma and basic software/hardware skills are required.

Qualifications

• High school diploma or equivalent is required.
• Experience in mechanical, electrical, construction, or related fields is preferred.
• Must be able to use general business software and hardware.
• Knowledge of water and sewer utility systems is beneficial.

Responsibilities

• Serves existing accounts by analyzing customer or company needs.
• Establishes service by studying customer requirements; ordering and gathering equipment and parts; troubleshooting and testing.
• Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques, and recommending system improvements.
• Projects and processes are typically unique and require problem-solving, research and critical thinking.
• Ensure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instruction.
• Document service actions by completing forms, reports, logs, and records by using tools such as MOXO, Service Pro, and Microsoft Office.
• Update job knowledge by participating in educational opportunities; reading professional publications.
• All other job duties and responsibilities as determined by management.
• Work Environment: Outside and exposed to the elements 80+% of the time. Very dirty, wet and/or dusty environments.

Skills

Troubleshooting

Customer service

Documentation

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Docs

Excel

Adobe Acrobat

Job description

Peak Water Services is seeking a Service Tech to support customers and team members by inspecting, maintaining, and repairing water and wastewater systems. You will travel to customer locations, work outdoors, and handle 80% of field work in varying weather conditions.

The role emphasizes problem-solving, safety compliance, and continuous learning through on-the-job training and professional materials. A high school diploma and basic software/hardware skills are required.