Field Water Treatment Technician — Solve & Service Systems

Carroll Water LLC.; Dover (DE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Paid company holidays

Overtime opportunities

Paid training and certification

Job summary

Carroll Water is seeking a Water Treatment Technician to service residential and commercial water treatment systems across Maryland, Delaware, Pennsylvania, and Virginia. You will diagnose, repair, maintain, and optimize equipment such as water softeners, RO systems, UV, and filtration units while delivering professional customer service.

Join a family-owned company with over 40 years of experience and opportunities for training, advancement, and certifications.

Qualifications

• Valid driver’s license with acceptable driving record.
• Strong mechanical aptitude and problem-solving skills.
• Ability to diagnose and troubleshoot mechanical, plumbing, and water treatment systems.
• Strong communication and customer service skills.
• Ability to travel to customer locations throughout the service area.
• Willingness to participate in weekend or on-call rotations as needed.
• Ability to work independently while also functioning effectively as part of a team.

Responsibilities

• Diagnose, troubleshoot, service, repair, and maintain residential and commercial water treatment systems.
• Work with a variety of water treatment equipment, including water softeners, RO systems, UV systems, filtration, and chemical feed systems.
• Identify system issues and determine appropriate repair or service solutions.
• Perform routine maintenance and replace filters, media, components, and other equipment as needed.
• Test and evaluate water treatment systems and water quality.
• Explain system operation and maintenance needs to customers clearly and professionally.
• Accurately document service calls and equipment installed using company technology.

Skills

Mechanical aptitude

Problem solving

Communication

Customer service

Travel to customer sites

Independent work

Attention to detail

Tools

ServiceTitan

Job description

Carroll Water is seeking a Water Treatment Technician to service residential and commercial water treatment systems across Maryland, Delaware, Pennsylvania, and Virginia. You will diagnose, repair, maintain, and optimize equipment such as water softeners, RO systems, UV, and filtration units while delivering professional customer service.

Join a family-owned company with over 40 years of experience and opportunities for training, advancement, and certifications.