Field Water Meter Technician & Customer Solutions

City-of-Henderson; Henderson (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Henderson is seeking a field clerk to read water meters, connect and disconnect service, and assist customers with questions on readings, bills, and leaks. You will work on assigned routes, use handheld devices to log readings, and maintain meter records and related equipment.

The job requires a high school diploma, a valid NC driver's license, and the ability to work outdoors in various weather conditions and communicate effectively with the public.

Qualifications

• Graduation from high school or equivalent.
• Ability to read and record meter readings accurately.
• Ability to communicate with customers and explain readings.

Responsibilities

• Reads water meters on assigned routes and records readings using handheld device and other equipment.
• Explains meter readings to citizens and answers questions about readings, bills, leaks, etc.
• Inspects and maintains meters and related components; logs data and reports defects.

Skills

Meter routes

Meter operation

Utility policies

Customer service

Email communication

Handheld meter reading

Public interaction

Data entry

Math skills

Instruction following

Education

High school diploma

Tools

Handheld meter reader

Radio reading equipment

Vehicle operation

Job description

City of Henderson is seeking a field clerk to read water meters, connect and disconnect service, and assist customers with questions on readings, bills, and leaks. You will work on assigned routes, use handheld devices to log readings, and maintain meter records and related equipment.

The job requires a high school diploma, a valid NC driver's license, and the ability to work outdoors in various weather conditions and communicate effectively with the public.