Field Vehicle Condition Inspector | Inspections & Reports

Colonial Group; Northern (KY); Híbrido; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

ACV Auctions seeks an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of ACV Auctions, delivering Trust, Transparency, Credibility, and Customer Service every day.

You will inspect vehicles at dealerships, auctions, and off-lease, prepare condition reports and cost estimates, and help the sales team with up-sell opportunities. Travel to various locations is required; strong communication and independence are essential.

Formación

• 1 year of experience in the automobile field (body, paint or mechanical) with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Strong problem solving and resourcefulness.
• Proven ability to work independently with minimal supervision while collaborating with a team.
• Excellent communication to understand customer needs.

Responsabilidades

• Support efforts to simplify and enhance the customer experience.
• Inspect vehicles at dealerships, auctions, and off-lease for damage and mechanical issues.
• Prepare and submit condition reports and repair/replacement cost estimates.
• Assist sales team with up-selling or cross-selling services and products.
• Interface with dealers to ensure client satisfaction and build relationships.
• Travel to locations to inspect and write condition reports.
• Photograph vehicles and upload images to the server; list vehicles for bidding on ACV Auctions platform.
• Register independent dealerships as buyers to use the platform.
• Perform additional duties as assigned.

Conocimientos

Customer service

Communication

Problem solving

Independence

Teamwork

English language

Attention to detail

Herramientas

ACV Auctions platform

Descripción del empleo

ACV Auctions seeks an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of ACV Auctions, delivering Trust, Transparency, Credibility, and Customer Service every day.

You will inspect vehicles at dealerships, auctions, and off-lease, prepare condition reports and cost estimates, and help the sales team with up-sell opportunities. Travel to various locations is required; strong communication and independence are essential.