Field Tire Engineer – Hands-On Field Service Specialist

Yokohama Off-Highway Tires; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Job summary

Yokohama Off-Highway Tires is seeking a Field Service Tire Engineer to support North American customers. Half time in the field, half time analyzing data and planning field evaluations.

You will collaborate with product and manufacturing teams to drive improvements. Requirements include a Bachelor’s in Engineering, Math, or Science, 1–2 years in tire engineering or field service, and willingness to travel up to 50% across North America.

Qualifications

• Bachelor’s degree required in Engineering, Math, or Science.
• 1–2 years of experience in tire engineering, field service, or related field.
• Willingness to travel up to 50% across North America.

Responsibilities

• Serve as the technical expert for customers and field sales teams across North America.
• Conduct on-site product evaluations and analyze real-world performance to inform improvements.
• Investigate and resolve warranty claims with OE and aftermarket customers.
• Provide hands-on technical training to sales teams and customers.
• Identify opportunities for product enhancements from field feedback.
• Conduct competitive benchmarking to keep products ahead of the market.
• Collaborate with design, quality, and manufacturing teams, including overseas.
• Support customer satisfaction initiatives and gather feedback.

Skills

Mechanical aptitude

Problem solving

Communication skills

Independent work

Education

Bachelor’s degree in Engineering, Math, or Science

Job description

Yokohama Off-Highway Tires is seeking a Field Service Tire Engineer to support North American customers. Half time in the field, half time analyzing data and planning field evaluations.

You will collaborate with product and manufacturing teams to drive improvements. Requirements include a Bachelor’s in Engineering, Math, or Science, 1–2 years in tire engineering or field service, and willingness to travel up to 50% across North America.