Field Engineer

Yokohama Off-Highway Tires; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Job summary

Yokohama Off-Highway Tires is seeking a Field Service Tire Engineer to support North American customers. Half time in the field, half time analyzing data and planning field evaluations.

You will collaborate with product and manufacturing teams to drive improvements. Requirements include a Bachelor’s in Engineering, Math, or Science, 1–2 years in tire engineering or field service, and willingness to travel up to 50% across North America.

Qualifications

• Bachelor’s degree required in Engineering, Math, or Science.
• 1–2 years of experience in tire engineering, field service, or related field.
• Willingness to travel up to 50% across North America.

Responsibilities

• Serve as the technical expert for customers and field sales teams across North America.
• Conduct on-site product evaluations and analyze real-world performance to inform improvements.
• Investigate and resolve warranty claims with OE and aftermarket customers.
• Provide hands-on technical training to sales teams and customers.
• Identify opportunities for product enhancements from field feedback.
• Conduct competitive benchmarking to keep products ahead of the market.
• Collaborate with design, quality, and manufacturing teams, including overseas.
• Support customer satisfaction initiatives and gather feedback.

Skills

Mechanical aptitude

Problem solving

Communication skills

Independent work

Education

Bachelor’s degree in Engineering, Math, or Science

Job description

Job Details: Job Location: CHARLOTTE, NC 28217, Position Type: Full Time, Education Level: 4 Year Degree, Travel Percentage: Up to 50% , Job Shift: Any, About Us

Yokohama Off-Highway Tires (YOHT) is a global leader in the off-highway tire (OHT) industry, bringing together the Alliance, Galaxy, and Primex brands under one powerful umbrella. We are a fast-growing, ambitious organization focused on innovation, quality, and customer satisfaction. Our team is made up of highly skilled professionals committed to driving the future of OHT solutions.

About the Role

We are looking for a Field Service Tire Engineer to join our North American team. This role is perfect for someone who enjoys hands‑on technical work, problem‑solving, and engaging with customers in real‑world applications. You’ll spend about50% of your time in the field, working with customers to evaluate product performance, troubleshoot issues, and provide engineering support. The rest of your time will be spent analyzing data, planning field evaluations, and collaborating with internal teams to drive product improvements. This role will report directly to the VP of Product Management.

What You’ll Do

• Serve as the technical expert for customers and field sales teams across North America.
• Conduct on‑site product evaluations, analyze real‑world performance, and make recommendations for improvement.
• Investigate and resolve warranty claims with OE and aftermarket customers.
• Provide hands‑on technical training to sales teams and customers.
• Identify opportunities for product enhancements based on field feedback.
• Conduct competitive benchmarking to keep our products ahead of the market.
• Collaborate with design engineers, quality teams, and manufacturing teams (including overseas).
• Support customer satisfaction initiatives and gather feedback.

What You Need to Succeed

• Mechanical aptitude and experience with commercial vehicles, tires, or off‑highway applications (agriculture, construction, forestry).
• Strong problem‑solving skills with the ability to analyze technical data and field conditions.
• Excellent communication skills, both technical and commercial, to work effectively with different audiences.
• Self‑motivated, organized, and able to work independently with minimal supervision.
• Comfortable working in a global, cross‑cultural environment with overseas teams.

Qualifications

• Bachelor’s degree in Engineering, Math, or Science.
• 1-2 years of experience in tire engineering, field service, or a related field.
• Ability to travel up to 50% across North America.
• Physically able to handle and inspect heavy tires and tire assemblies when necessary.
• Strong data analysis skills and experience creating technical reports.

Why Join Us?

• Be part of a fast-growing, globally recognized company in the off-highway tire industry.
• Work with a passionate, innovative team that values technical expertise and customer relationships.
• Competitive salary, benefits, and opportunities for professional growth.

Compensation & Benefits

The base salary for this position will be determined based on experience, qualifications, and geographic location. This role is eligible for a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company-paid holidays
• Short-term and long-term disability coverage
• Life insurance
• Professional development opportunities

YOHTA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Where required by law, Yokohama Off-Highway Tires America, Inc. provides a compensation range for positions. Final pay is determined based on experience, skills, and qualifications, and may vary form the posted range. We are committed to providing reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact HR. YOHTA offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and other benefits.

Compensation: Final compensation will be determined based on skills, experience, and qualifications.