Field Technician - Wireless Internet Installations & Service

Gateway Fiber, LLC; Chicopee (MA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive Pay

Company Vehicle

Company Laptop

Company Cell Phone

Health Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Holiday Pay

Vacation Pay

Free Gateway Internet and Home Phone

Job summary

Gateway Fiber, LLC is seeking a Field Technician to install and service wireless internet at customer locations across Chicopee, MA. You will dispatch from home daily and manage materials, while upholding safety and professional standards.

The role focuses on customer service, technical aptitude, and reliable operation within a fast-paced environment. A company vehicle and equipment are provided where available.

Qualifications

• Excellent customer service skills paired with technical ability.
• Ability to use basic computer skills.
• Must live in the area you will be servicing/assigned to.

Responsibilities

• Dispatch from home daily and work in your geographical area.
• Perform installation and service of wireless internet at customer locations.
• Maintain inventory of materials and tools for company vehicles.
• Recognize, practice, and ensure safety rules and procedures.
• Keep company vehicle clean and maintained.
• Hand out marketing material and promote Gateway.

Skills

Customer service

Verbal communication

Technical ability

Education

Driver's license

Job description

Gateway Fiber, LLC is seeking a Field Technician to install and service wireless internet at customer locations across Chicopee, MA. You will dispatch from home daily and manage materials, while upholding safety and professional standards.

The role focuses on customer service, technical aptitude, and reliable operation within a fast-paced environment. A company vehicle and equipment are provided where available.