Field Technician Starlink/Dish Network

SOUTHERN STAR; Ozark (AR); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

401K plans

Paid Time Off

Life Insurance

Company Vehicle

Device Plan

Employee Discounts

Job summary

Southern Star is seeking a skilled technician to install DISH systems and deliver exceptional customer service. The role includes upselling products during installations and maintaining clear communication with customers. Training is provided, with progress supported by the company through potential advancement opportunities.

Base pay begins at $17.00 per hour with a $0.50 raise after training. A guaranteed $20.00 per hour is offered post-training for the first 9 months, with bonus potential and

Qualifications

• Technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
• Willingness to travel up to 20% of the time with lodging and per diem covered.
• Excellent communication and customer service skills.
• Upsell products and services to customers during installations.

Responsibilities

• Install DISH systems and provide customer service.
• Upsell products and services during installations.
• Maintain professional communication with customers.
• Complete training and stay compliant with background checks.

Skills

Technical Skills

Communication

Sales

Customer Service

Travel

Job description

Training/Base pay rate

Base rate of $17.00 per hour. The Base rate increases by .50 upon completion of training.

Guaranteed Hourly Rate

We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

Guaranteed rate assurance

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

Schedule

2 days off during the week; during slower season enjoy a four-on, three-off schedule.

Bonus Opportunity

Earn a Trained and Active Bonus of $750.00, paid in two installments: $375.00 at 60 days of employment and $375.00 at 6 months.

About Us

At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.

Compensation

• Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
• Performance Incentives: Boost your earnings with performance bonuses.
• First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
• Experienced Technicians: Earn between $60,000 - $85,000+ annually.

Training and Growth

• Paid Training: Comprehensive training to ensure your success.
• Support: Continuous support to help you achieve your career goals.
• Retirement: 401K plans.
• Paid Time Off: Generous paid time off.
• Life Insurance: Company paid $25,000 life insurance policy.
• Company Vehicle: Provided upon completion of training.
• Device Plan: Monthly stipend for using your own smartphone.
• Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.

Role Requirements

• Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
• Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
• Communication: Excellent communication and customer service skills.
• Sales: Successfully upsell products and services to customers while installing DISH systems.
• Must have a clear Background, Drug Screen and Motor Vehicle Record