Field Technician Starlink/Dish Network

SOUTHERN STAR; Camden (AR); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

401K

Paid Time Off

Life Insurance

Company Vehicle

Phone stipend

LifeMart discounts

Job summary

Southern Star is hiring technicians to install DISH TV, Starlink Internet, and home entertainment products. You will be a technology ambassador, delivering skilled installations and great customer service in customers’ homes.

The role offers paid training, growth opportunities, and benefits such as a company vehicle after training, a 401K plan, and paid time off. You will be part of a dynamic team serving customers across our markets.

Qualifications

• Strong technical knowledge with the ability to scale ladders up to 38 ft and navigate crawl spaces.
• Willingness to travel up to 20% with lodging and per diem covered.
• Excellent communication and customer service skills.
• Able to upsell products and services during installation.
• Must have a clear Background, Drug Screen and Motor Vehicle Record

Responsibilities

• Install DISH systems and upsell products and services to customers.
• Travel to customer sites as required (lodging/per diem covered).
• Deliver excellent customer service and technical support.
• Act as a technology ambassador for Southern Star.

Skills

Technical skills

Customer service

Sales

Travel willingness

Job description

Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training.

We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

Schedule:

2 days off during the week; during slower season enjoy a four-on, three-off schedule.

Bonus Opportunity:

Earn a Trained and Active Bonus of $750.00, paid in two installments: $325.00 at 60 days of employment and $325.00 at 6 months.

About Us:

At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.

Compensation:

• Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
• Performance Incentives: Boost your earnings with performance bonuses.
• First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
• Experienced Technicians: Earn between $60,000 - $85,000+ annually.

Training and Growth:

• Paid Training: Comprehensive training to ensure your success.
• Support: Continuous support to help you achieve your career goals.
• Retirement: 401K plans.
• Paid Time Off: Generous paid time off.
• Life Insurance: Company paid $25,000 life insurance policy.
• Company Vehicle: Provided upon completion of training.
• Device Plan: Monthly stipend for using your own smartphone.
• Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.

Role Requirements:

• Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
• Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
• Communication: Excellent communication and customer service skills.
• Sales: Successfully upsell products and services to customers while installing DISH systems.
• Must have a clear Background, Drug Screen and Motor Vehicle Record

Join Us:

Become a part of Southern Star and transform the way customers experience home entertainment.